• Identifying new opportunities within existing clients for implementing new projects or functionalities • Analyzing client requirements, decomposing RFPs, creating a feature list, and passing it to the development team for evaluation • Actively participating in solution design, hypothesis validation, and communication with focus groups • Preparing and presenting Product Vision, CJM (Customer Journey Mapping), Roadmap, and commercial proposals for project/product… Show more • Identifying new opportunities within existing clients for implementing new projects or functionalities • Analyzing client requirements, decomposing RFPs, creating a feature list, and passing it to the development team for evaluation • Actively participating in solution design, hypothesis validation, and communication with focus groups • Preparing and presenting Product Vision, CJM (Customer Journey Mapping), Roadmap, and commercial proposals for project/product development • Actively participating in contract negotiations and overseeing all client-related documentation • Formalizing and prioritizing the solution backlog • Managing resources and risks, ensuring deadlines are met • Monitoring client feedback and relaying client expectations to the team • Monitoring and influencing the financial performance of projects • Actively participating in UAT (User Acceptance Testing), presenting, and defending project results or milestones • Organizing warranty and post-warranty support for solutions Show less

Explored opportunities with existing clients across multiple directions:• Mobile & WEB APP• Middleware for Mobile & WEB• Integrations with additional systems• BI and other solutionsTook an active part in the process of approving contracts, controlling the entire document flowContinuous collaboration with Project Managers in various directions • Resource management • Deadline control • Risk management • Project budget and costsAssisted clients in… Show more Explored opportunities with existing clients across multiple directions:• Mobile & WEB APP• Middleware for Mobile & WEB• Integrations with additional systems• BI and other solutionsTook an active part in the process of approving contracts, controlling the entire document flowContinuous collaboration with Project Managers in various directions • Resource management • Deadline control • Risk management • Project budget and costsAssisted clients in preparing tender documentation. Assisted clients in preparing tender documentation.Participated in Customer Development processes, facilitated prototype testing, and collected feedback from focus groups.Monitoring client feedback and relaying client expectations to the teamMonitoring and influencing the financial performance of projects Show less

Explored opportunities with existing clients across multiple directions: • Mobile & WEB APP • Middleware for Mobile & WEB • Integrations with additional systemsTook an active part in the process of approving contracts, controlling the entire document flowAnalyzed client requirements, decomposed RFPs, created feature lists, and handed them over to the development team for estimation.Assisted clients in preparing tender documentation. Assisted clients in preparing… Show more Explored opportunities with existing clients across multiple directions: • Mobile & WEB APP • Middleware for Mobile & WEB • Integrations with additional systemsTook an active part in the process of approving contracts, controlling the entire document flowAnalyzed client requirements, decomposed RFPs, created feature lists, and handed them over to the development team for estimation.Assisted clients in preparing tender documentation. Assisted clients in preparing tender documentation.Participated in Customer Development processes, facilitated prototype testing, and collected feedback from focus groups.Monitoring project indicators and metrics: • Resource management • Control of deadlines • Risk management • Project budget and costsMonitored client feedback, conveyed client wishes to the teamMaintained relations between team members and client representatives Show less

Participated in sales process as a technical expert that helped to understand and estimate customer needs.• Analyzed client’s requirements and IT-landscape;• Formalization and agreement of all business requirements for product• Prepared presentations;• Forming the feature list and the product UVP together with the Product Manager• Conducted final negotiations;Achievements• Average project size I have estimated and sold 5’000 hours. Maximum project size –… Show more Participated in sales process as a technical expert that helped to understand and estimate customer needs.• Analyzed client’s requirements and IT-landscape;• Formalization and agreement of all business requirements for product• Prepared presentations;• Forming the feature list and the product UVP together with the Product Manager• Conducted final negotiations;Achievements• Average project size I have estimated and sold 5’000 hours. Maximum project size – 18’000 hours;• Created questionnaires that helped to understand customer business cases, key roles (decision-makers, influencers etc)• Learnt Solution Selling methodology;• Participated in closing deals with Enterprise level customers. Show less

• Worked with medium & large - level clients in such industries as banking, telecom, retail;• Prepared commercial proposals, calculated ROI;• Prepared of high-level estimation of implementation projects (with the assistance of the development team)• Represented company on conferences and exhibitions• Negotiated documents;Achievements• Learnt ITIL/ITSM;• Quick deal: a new client within the first month of work;• Closed deals with Large-level customers:… Show more • Worked with medium & large - level clients in such industries as banking, telecom, retail;• Prepared commercial proposals, calculated ROI;• Prepared of high-level estimation of implementation projects (with the assistance of the development team)• Represented company on conferences and exhibitions• Negotiated documents;Achievements• Learnt ITIL/ITSM;• Quick deal: a new client within the first month of work;• Closed deals with Large-level customers: Tehnosila, Сoolclever (МясновЪ), East Telecom Show less

Account Manager for corporate clients from banking, HoReCa and Retail. Main tasks: Analyzed client’s needs and IT-landscape. Control implementation of complex IT projects: • Engineering infrastructure • Server infrastructure and storage infrastructure • Networks and Telecommunications • Solutions for Data Centers • Call Center • CRM & ERPProcessing and analysis of technical documentation, customer requirementsPerforming solution previews… Show more Account Manager for corporate clients from banking, HoReCa and Retail. Main tasks: Analyzed client’s needs and IT-landscape. Control implementation of complex IT projects: • Engineering infrastructure • Server infrastructure and storage infrastructure • Networks and Telecommunications • Solutions for Data Centers • Call Center • CRM & ERPProcessing and analysis of technical documentation, customer requirementsPerforming solution previews and pre-sales presentationsControl of working process on customer site Show less

Staff management (6 employees)Attracting new corporate clientsWork with primary clientsProcessing and analysis of technical documentation, customer requirementsControl quality of service by manager

- Pre-sale & sale of telecommunication equipment, PBX, servers, component of SCS;- Participation in tenders, direct sale, contract maintenance, key account management;