Ivan Ng work email
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Ivan Ng personal email
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"I often work with very little and yet I achieve what others look upon with admiration.”As a long-time advocate of lifelong learning, I have been fortunate to have been exposed in many L&D disciplines in various sectors ranging from service; healthcare and food & beverage. As a professional who is both comfortable in curriculum design and stand-up training, my years of experience has also provided me with the platform to showcase my business acumen and flair for financials. On top of successfully applying and obtaining ATP accreditation, I also have brought on board private training courses ranging from customized training solutions for companies, to nationally accredited BCLS+CPR courses that contribute to the bottom-line for the training business unit of the Group. My past track record for achieving outstanding training revenue in various roles empowers me with the belief that I can succeed in similar roles anywhere. Whilst I can perform admirably alone, I have shown my ability to lead a team of between 6 to more than 50 persons holding various roles and responsibilities. The period during Covid made me realise how resilience can bring out the best and worst in people and how having a positive mindset can help us to manage and overcome the challenges being thrust upon us. It also helped me build up more empathy in bringing both my team and other partners along in a collaborative effort to support the nationwide effort in surviving the pandemic and building up a more robust national healthcare system that can ensure we are in a safe pair of hands in the future for generations to come.
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Head (Quality & Training)Uems Solutions Feb 2024 - Jun 2024Singapore, Singapore• Develop e-Learning curriculum and training for staff, made up of Housekeepers, Porters and Stewards that are supplied to public healthcare institutions as support staff• Coordinate and prepare for accreditation by SkillsFuture Singapore (ATP) and ITE (OJT), with the aim of obtaining ATP public accreditation• Responsible for mapping; designing and coordinating effort to fulfil MOM’s Progressive Wage Model training requirements for expanding foreign worker hiring quota in 2024 & 2025• Manage a team of 13 Trainers and 2 Admin staff, with another 4 staff to be recruited once ATP accreditation is approved• Double up as internal Operations consultant to identify operational gaps that can be addressed by positive training intervention• Collaborate with L&D team to review and develop leadership training modules• Explore and execute alternative training revenue streams -
Asst Director (Biz Devt & Ops)Igene Laboratory Apr 2020 - 2024Singapore, Singapore-Swab test Operations (Self Swab)-built up customer base for lad testing services-managed 3 Covid test centres on tender from Health Promotion Board, managing 8 supervisors and 60 swabbers -
Department ManagerNational University Health System (Family Medicine) Aug 2018 - Mar 2020SingaporeTo support the clinical research and awareness initiatives aimed at encouraging and empowering medical professionals and patients in the importance of primary medical care and live in a healthy manner.
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Training Lead For Econ Healthcare GroupEcon Healthcare Group (Ectc Subsidiary) Apr 2014 - Jul 2018SingaporePropose and develop training management policies for various Business Units under the ECON Healthcare Group Pte Ltd; Address the training needs of an estimated 625 operational and administrative personnelManage MOM approved courses and look to develop courses under the MOH; ITE; AICManage AIC approved courses. Develop and increase applications for AIC Caregiver Training GrantExpanded the suite of training courses; product offering by 30%; expanded the revenue stream by 41% in first 6 months and 63% in first 12 months, thereby increasing an average of 382 trainees per monthIncreased revenue by 32% in 2016; 22% in 2017Provided Training Needs Analysis for West Point Hospital and various Nursing HomesSinglehandedly completed and obtained SPRING’s Business Excellence Singapore Quality Class accreditation in 2017Managed a team of 7 Trainers & 4 Admin staffOpened up regional training markets in Indonesia; Myanmar and Cambodia (healthcare training; corporate skills training)
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Head (Training Management Plans)Ministry Of Defence Of Singapore (Navy) Apr 2013 - Mar 2014Singapore, Singapore· Formulated and endorse training management policies and framework for various operational training schools under the Royal Singapore Navy’s Military Training & Doctrine Command (MTDC)· Partner with other training schools within MINDEF and government agencies to develop training curriculum and collate training data for national competencies and frameworks· Align outdated naval training methods and techniques with that of the public competency training framework outlined in SkillsFuture 2.0 · Conceptualize and propose areas in Learning & Development to supplement learning needs of military personnel in the RSN and MINDEF at large. Contributed to the design & implementation of the LearnNet 2.0 for Navy -
Manager (Projects)Singapore Productivity Association Feb 2006 - Mar 2013Bukit Merah/ Redhill• Organise seminars and training courses to increase business revenue; actively manage programs in assigned portfolio including MINDEF; MCYS; SPRING; IQC• Assist in research and drafting of productivity related courses for the public and SPA members• Actively involved in developing the Basics of Productivity and Certified Productivity Practitioner programs; conduct training in Basics of Productivity• Prepare and compile training curriculum for training classes for SPRING’s PMC (Professional Management Consultant) program• Drafted SOP manual for PMC (Professional Management Consultant) program administration.• Conduct training for various programs offered in areas of productivity, QMS; ISO and OSHAS• Assisted in SQA initiative for Naval Logistics Office (RSN) and PD initiative for Armour HQ• Assisted and liaised with WDA to be awarded ATO status for CPP (Certified Productivity Practitioner) program.• Review and implement Organization Development objectives to improve performance and achieve Singapore Quality Class (SQC) criteria• Lead and mentor a team of 4 junior executives -
Management ExecutiveNtuc Income Co-Operative Ltd Sep 2001 - Jan 2006Bras Basah• Conduct training for call centre staff on telephone etiquette & responsibilities; call centre operations• Involved in long-term projects (IDAC Accident Reporting) & various ad-hoc projects to track customer feedback and assist in long term planning for new products• Produce management reports containing KPI index to measure and justify overall effectiveness of implemented projects (design; execution; response; cost-analysis)• Conduct training for new products to insurance agents
Ivan Ng Skills
Ivan Ng Education Details
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Institute For Adult LearningAdult And Continuing Education And Teaching -
4.7/7.0 -
Institute For Adult LearningAdult And Continuing Education And Teaching
Frequently Asked Questions about Ivan Ng
What is Ivan Ng's role at the current company?
Ivan Ng's current role is I am the final 100m runner that wins the race for you.
What is Ivan Ng's email address?
Ivan Ng's email address is iv****@****ail.com
What schools did Ivan Ng attend?
Ivan Ng attended The University Of Hull, Institute For Adult Learning, Griffith University, Institute For Adult Learning, Unsw, Unsw.
What are some of Ivan Ng's interests?
Ivan Ng has interest in Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Human Rights, Arts And Culture, Health.
What skills is Ivan Ng known for?
Ivan Ng has skills like Training, Training Needs Analysis, Training Delivery, Curriculum Development, Coaching, Management, Business Development, New Business Development, Performance Management, Leadership, Project Management, Team Building.
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