Duties:• Leading and organizing a team.• Reviewing the efficiency and effectiveness of service delivery.• Developing training and briefing material for staff.• Motivating the team to achieve high standards.• Preparing daily workloads for staff & coordinating the daily allocation of work.• Handling new client enquiries and acting as a face of the business.• Dealing with and resolving problems and issues which arise.• Mentoring and training up junior and new staff.• Involved in the recruitment of new staff.• Implementing new initiatives.• Work relationships with customer, business correspondence, proposal preparation.• Praising team members and creating a positive working environment.

Duties:• Seeking for information in internet.• Scraping links using CMS.• Matching data according to categories.• Providing prompt and accurate information on individual performance.