Ivan Palacios Email & Phone Number

United States

Greeted and guided guests to the bays, providing information about Topgolf offeringsTook orders and delivered food and beverages to guests in a timely and accurate mannerEnsured the cleanliness and organization of the bay areas, including clearing tables and picking up golf ballsAssisted guests with bay setup and provided instructions on how to use Topgolf technologyHandled guest inquiries and resolved any issues or concerns with a high evel of professionalismCollaborated with other staff members to create a positive and memorable guest experienceDemonstrated Topgolfs Core Values: Fun, One Team, Excellence, Edgy Spirit, and CaringComplied with safety and health regulations at all times

The Woodlands, Texas, United States

Generated revenue for the storeAchieve revenue growth through customer serviceMet and exceeded company goals in all individual statisticsEngaged in store maintenance according to current visual guidelines, including: proper sales, signage, and store cleanlinessMaintained a professional appearance in accordance with the dress codeProtected the company's assets within the guidelines of LIDS retailParticipated in store inventory management, including processing shipments and returnsAssisted in the correct and timely counting of the products on a daily basisSupported and followed all LIDS retail policies, procedures and principlesPerformed other assigned tasks

Houston, Texas, United States

Responsible for providing instruction and guidance to individuals and team in both soccer and futsal trainingConducted training sessions in both futsal and soccer along with personal training sessions on request per clientsCreated lesson plans and developed training programs tailored to the needs and abilities of the studentsProvided individualized instruction and feedback to help students improve their skillsEnsured a safe and supportive environment for all participantsTaught proper techniques, rules, and strategies of the respective sportsPromoted teamwork, sportsmanship, and positive behavior among studentsMonitored student progress and provided regular updates to parents or guardiansAssisted with organizing and coordinating sports events or competitionsFilmed and created footskills videos which students could watch at home and use to practice with parents

Houston, Texas, United States

Responsible for enforcing rules while also cultivating a positive culture, acting as an on-field coach, and advocate for good sportsmanshipDirect impact on players, coaches, and spectators each and every game dayUnderstood and enforced sport rules ensuring a fun, learning, and safety for all playersTaught & demonstrated core concepts including sportsmanship valuesKept time and score during the game, managed an age appropriate level of instruction and competitionConsistently demonstrated a positive attitude and superior customer service skills