• 1st and 2nd level of IT support, including diagnosis and restoration activities, third-party support contractors and/or manufacturers as needed to escalate these incidents• IT infrastructure administration• IT network support• phone system administration (Alcatel)• data backup (DPM, DELL tape library)• Active Directory administration• Microsoft OS ( Win7, Win2008R2 server, Win2012, Win2012R2 server, SCCM) installation and administration• Hyper-V administration• IT inventory management • IT budget• ISO 27001/ISAE 3402

• help-desk support for Erste Leasing employees• IT infrastructure administration• IT network support (SonicWall, IronPort)• phone system administration (Cisco)• data backup (Veritas Backup Exec 16, IBM tape library)• Active Directory administration• MS Exchange administration• Microsoft OS ( Win7, Win8.1, Win10, Win2003 server, Win2008 server, Win2012R2 server, WSUS) installation and administration• MS SharePoint administration• VMware administration ( vSphere 6.5)• IT inventory management

• IT infrastructure administration• Help-desk support• IT inventory administration• Global Information Services support• Phone system administration• IT projects• WEB services administration• IT network support• Lenel OnGuard administration

• help-desk support for Solvay Pharma employees• IT training for employees• Microsoft OS installation and administration • data backup (file server and SQL database) • MS Exchange administration • MS SQL administration • Sales Vision CRM administration • administration of the company's intranet• administration of the company's web site

• IT support for more than 50 companies • installation, maintenance and testing of computer equipment • installation of network equipment and network systems • Microsoft OS installation and administration • Exchange Servers administration• performing basic tasks in CLIPPER and Delphi