Ivan Peralta Email & Phone Number

Charlotte, Nc, Us

Mayfield Village, Oh, Us

•Confirming applicable coverage•Maintaining compliance within Department of Insurance Standards and regulations•Determining policy status and coverage•Investigating losses and identifying coverage issues•Writing estimates on damaged vehicles and settling total losses with customers

San Francisco, California, Us

•Handled confidential material in a professional manner.•Built solid working relationships in and outside of department.•Reviewed transactions to prevent and detect fraud activities and merchant disputes.•Contributed to company's financial stability through successful account recoveries.•Managed bilingual communications, enhancing transaction accuracy and efficiency.•Applied empathy in negotiations, facilitating fair repayment plans for customers in arrears.

Dallas, Tx, Us

•Met and exceeded sales goals by 20% and increase store profitability.•Helped to identify client needs, present and answer questions about our products and services and recommend solutions. •Provided a positive attitude and a desire to promptly resolve potential customer issues.