Iván Pérez Email & Phone Number

San Luis Potosí, Mexico

México

In charge of delivering of top-tier consulting, full system integration services, and long-term application support to higher education institutions throughout the United States.

San Luis Potosí, San Luis Potosí, Mexico

Responsible for mentoring, training, and coaching customer service team, overseeing order management for key customers, and delivering detailed order management reports. Identify and address issues in order's life-cycle, closely monitoring purchasing orders, and maintaining consistent communication with stakeholders. Responsible of solving customer escalations, optimizing procedures, and fostering effective collaboration with internal teams and customers. In charge of ensuring promotions align with client needs, tracking important customer metrics, and managing overflow tasks as needed.

San Luis Potosí, Mexico

Responsible for spearheading collaborative planning, forecasting, and replenishment initiatives within company. Tasked with generating accurate demand forecasts, optimizing inventory levels, and ensuring seamless Order-to-Cash workflows. Recognized for driving supply chain efficiency, cost reduction, and customer satisfaction through effective collaboration with internal teams, suppliers, and customers.

San Luis Potosí, Mexico

Ensure process excellence in order-to-cash processes, collaborating closely with sales teams and customers to accurately prepare subscription agreements for new and renewal business, meeting established targets.

México

Ensure the planning of material flow operations (subassemblies and finished products) throughout the production process, aiming to optimize customer satisfaction by efficiently managing and maximizing resources, with a particular emphasis on personnel safety and operational efficiency.

Mexico

Responsible for supporting underlying areas of logistics department such as Customer Service, IT Logistics, procurement and warehouse creating reports that serve as a basis for planning activities as well as planning and distribution of final product to the different customers of the company.