Quality oriented professional with 12+ years of experience and proven knowledge in efficiency improvement, scheduling, and motivating teams.I have been entrusted with various teams and have worked closely with management to define roles, identify leaders, and update the methods by which these departments work together to be efficient cogs in a much larger machine. This ranged from the warehouse-, production-, inside sales, to order fulfilment and planning. I have built good working relationships with each department and am still very active in developing them. I believe in empowering employees to make decisions and giving them a new perspective on how we work.Skills & Attributes:Inter-departmental teamwork – goal focused.Perfectionist – Procedures are to be followed or amended.Clear Communicator.Attention to detail.Leadership: strong people management skills and staff motivation/guidance.Strong analytical, and solution enthused problem-solving skills.Focused on absolute customer satisfaction and strong client relationship experience.Able to direct the development of people and their capabilities.Deadline orientated, self-motivated and energetic with a keen sense of urgency on set deliverables.Career Highlights:Represented the Cape Town branch in transforming the Company and the internal restructuring we were undertaking. Assisted the company to identify barriers to achieving equitable representation of designated employees within all occupational categories and levels within the organizationSince joining the planning team we’ve managed to increase output by 200% in the last 4 years. We’ve exceeded out budgets in the past 2 years and are on track for record turnover figures this year. By continuously develop our manufacturing process and internal flow to optimize output we’ve allowed our sales team to go look for more work without exceeding our capacity.Using a mix of forecasting methods, pattern recognition and intuition we’ve managed to decrease lead times and improve on time deliveries. Developing new tools to identify bottlenecks in our flow informed the investment into new equipment and plant design. Our aim is to increase output a further 30% each year for the next 2 years.