Ivan Piler Email & Phone Number

County Cavan, Ireland

Cavan, County Cavan, Ireland

Cootehill, County Cavan, Ireland

▪ Overseeing daily operations; supporting and working with all Heads of Departments▪ Ensuring full compliance to SOPs, KPIs, GPs, HACCP and staff training▪ Performing routine operational checks in all departments▪ Monitoring and maintaining labour cost and revenue and develop procedures to limit losses▪ Setting and enforcing customer service standard and procedures▪ Accessing and reviewing customer satisfaction, dealing with complaints and comments▪ Overseeing key hiring, identifying developmental needs and prove training where required▪ Conducting team meetings, organizing and coordinating employee's duties in all departments▪ Assisting and organizing other staff members and coordinating events▪ Wedding Organization; analysing customer needs and providing necessary requirements▪ Consulting with wedding couples on budget, colour scheme, theme and other logistics

Cavan, County Cavan, Ireland

▪ Operating heavy equipment e.g., cherry picker, teleporter, forklift etc.▪ Form working, steel fixing and steel piling▪ Creating, managing and organizing all file systems and folders▪ Making pricing for steel, machine equipment etc.; taking stock and inventory▪ Taking care of accommodation when the job was out of the country▪ Scheduling and managing current and upcoming projects▪ Managing billing and collecting for all projects

Virginia, County Cavan, Ireland

• Overseeing and managing all areas of the restaurant; making important decisions to daily service• Ensuring full compliance to SOPs, KPIs, GPs, HACCP and staff training• Adhering to company standards and service levels to increase sales and minimize costs• Enforcing sanitary practices in food handling, general cleanliness; providing silver service

Dublin, County Dublin, Ireland

▪ Maintaining tables, associating with the guests, serving food and beverages▪ Catering high-end events: banquets, gala events, weddings, prom nights, conference lunches and dinners▪ Setting up tables, serving courses throughout the event, refilling drinks, clearing tables▪ Tending bar, serving guests, making cocktails

Zagreb, Croatia

▪ Directing, controlling, planning and supervising day to day operational activities▪ Tending bar and mixing cocktails; providing excellent customer service daily▪ Maintaining an accurate and up-to-date plan of restaurant staffing needs▪ Preparing schedules and ensuring the bar is staffed for all shifts; overseeing training▪ Managing shifts, e.g., daily decision making, scheduling and planning▪ Maintaining bar image, including bar cleanliness, proper uniforms and appearance standards

Split, Split-Dalmatia, Croatia

▪ Overseeing and managing all areas of the bar; making decisions on guest service▪ Ensuring high standard of service in all areas, responding to complaints and comments▪ Providing direction to employees regarding operational and procedural issues▪ Hiring, supervising, development and, when necessary, termination of employees▪ Staff training and development through feedback and performance expectations▪ Estimating beverage costs, working with office staff for efficient provisioning and purchasing▪ Ordering and making sure all deliveries are checked in right and documentation is correct

Split, Split-Dalmatia, Croatia

▪ Taking orders, describing and recommending wines to customers▪ Serving food and/or beverages; preparing and serving specialty dishes at tables as required▪ Presenting menus, answering questions, making recommendations when needed▪ Preparing hot, cold and mixed drinks▪ Preparing tables for meals, including setting up linens, silverware and glassware▪ Checking with customers to ensure they are enjoying their meals▪ Preparing checks that itemize and total meal costs and sales taxes

Split, Split-Dalmatia, Croatia

▪ Preparing and serving beverages, such as coffee, espresso drinks or teas▪ Ordering, receiving and stocking supplies or retail products▪ Taking customer orders and conveying them to other employees for preparation▪ Checking temperatures of freezers, refrigerators, or heating equipment▪ Providing customers with product details

Zadar, Croatia

▪ Taking orders for food and beverages; serving food and beverages▪ Preparing tables for meals, setting up items like linens, silverware and glassware▪ Checking with customers to ensure they are enjoying their meals▪ Cleaning tables and countertops after the customers have left

Higher National Diploma, Hospitality Administration/Management

High School Diploma, Food Service, Waiter/Waitress, And Dining Room Management/Manager