Ivan Pineda Email & Phone Number

United States

» Train colleagues on best practices in Excel and standards of accounting in Yardi software» Conduct monthly reviews of property mortgages and impound funds to finance property taxes» Furthering accounting knowledge and understanding of property taxes and expenses

» Ensure financial transactions are recorded in Yardi and processed with financial institutions» Review invoices, generate journal entries, process financial statements, and reconcile bank accounts» Strengthening bookkeeping and accounting knowledge for property management

» Evaluated CMS 1500’s and UB04’s for Medi-Cal recipients to pay for mental health services » Verified proof of services rendered, entered patient data in Sharecare, and created financial summaries» Developed accounting knowledge and financial management for government organizations

Continuation of duties from a Child Support Specialist I

» Reviewed cases to modify orders based on government policies» Built relationships by engaging clients regarding child support orders and employment opportunities» Managed a caseload of over 300 child support cases with CSE, Microsoft SharePoint, and CMT» Obtained conflict resolutions skills by discussing sensitive topics with clients

» Analyzed child support cases to initiate actions for follow-up according to federal/state guidelines» Performed skip tracing through personal interviews, contact with employment agencies, and government databases to locate participants and their assets» Cultivated collection techniques to negotiate and increase payments on child support cases

» Diagnosed support requests regarding software implementation, accounting, and navigation» Utilized Salesforce, GoToMeeting, and Calendly to manage clientele interactions» Resolved customer inquiries by providing 1-on-1 product training» Obtained property management insights and achieved overall key performance indicators over 90%

» Managed a team of 15+ people to provide excellent customer service» Maintained high quality food standards by inspecting meals and serving customers quickly» Learned to direct others in a fast-paced environment and helped establish a 4.5 rating on TripAdvisor

» Collaborated with 4 colleagues to create a wellness box-related startup» Surveyed target demographic for market validation and estimated expenses through online research» Forecasted financial projections based on the serviceable obtainable market metrics» Enhanced entrepreneurial skills by presenting a successful mock business pitch

» Managed a team of 15+ people to provide excellent customer service» Maintained high quality food standards by inspecting meals and serving customers quickly» Learned to direct others in a fast-paced environment and helped establish a 4.5 rating on TripAdvisor

Bachelor Of Arts - Ba, Sociology

Certificate, Technology Management Program