Key Responsibilities:Operational Management of the Company: Overseeing all aspects of the company's daily operations to ensure maximum efficiency across all departments.Developing a New Organizational Structure: Designing and implementing an optimized organizational structure to enhance productivity and flexibility across the business.Business Process and Procedure Documentation: Creating and improving job descriptions, workflows, and technical instructions to ensure effective and standardized operations.Developing and Implementing KPIs: Defining key performance indicators (KPIs) for all departments, monitoring and adjusting them to achieve strategic objectives.Monitoring Departmental Performance: Ensuring departmental goals are met, coordinating department activities, and adapting to changes in the business environment.Implementing ERP and CRM Systems: Overseeing the integration of ERP and CRM systems to automate and streamline management and business processes, ensuring their smooth operation.Developing a New Website and Landing Pages: Managing the design and launch of a new corporate website and landing pages to improve online presence and customer engagement.Creating Technical Specifications (TS) for New Apps: Defining requirements and creating technical specifications for the development of new software solutions and mobile applications to improve company services and productivity.Launching New Products: Managing the end-to-end process of launching new products into the market, from planning to execution and performance tracking.

After the successful launch of the StartUp project, IT Academy was offered to take part in the creation of another project called STUDY ACADEMY HIGH SCHOOL - an international full-time school for children from all over Ukraine. In this project, I served as the head of the department of the block of exact sciences, which included the IT direction, mathematics and physics. The main task was to create programs for training and also to find methodologists and teachers for their development. The second main task is to make IT integration with all school subjects using VR, AR technologies, WEB, Game Dev, 3D modeling and printing, as well as other IT technologies. Work on this project also stopped due to the war in Ukraine. Below are the main tasks.- Direct IT education to the Lyceum for the best resources of academic directors,methodologists and volunteers STARTUP Academy.- Preparation of the initial program for the Lyceum for direct IT, as a transfer timeIT integration in all major school subjects.- Laying the educational program on the platform and porting for the mobile addonon tablet.- Recruiting and training of candidates and academic staff.- Approval of the plan for the implementation within the framework of the project

Another successfully launched project for offline IT education of children. As a result, 500 children from all over Kyiv and the region were trained in ten academies located throughout Kiev. The training took place locally in academies with a teacher and an online platform where all materials were posted and homework was done. The following team was formed: an academic department of thirty-five people, which included two academic directors, twenty-three teachers and ten methodologists. A sales department of ten people and a manager was also formed. The marketing department and system administrators used internals that were already in the company. In total, about 50-60 people worked on the project. There were plans to continue working and developing the project until the War in Ukraine began.

Creation of a STEM center for Liko School from scratch. Responsibilities included: creating educational areas, recruitment, planning, pricing, shaping business processes, marketing (promotions, advertising, master classes), SMM, developing job descriptions, monitoring the implementation of the sales plan. Creating new projects and integrating projects into the school process. The STEM center was launched in less than a month and paid for itself in the second month of work, which included over eight training areas such as: programming, robotics, media video blogging, game development, 3D modeling and others.

Creation of a platform for distance learning for children throughout Ukraine.The duties included the creation of departments to ensure all the necessary business processes. Creation of a new methodology for teaching children. Creation of a sales department, integration of CRM systems, building a financial model of the project, as well as the content of the plan for launching the platform.

The following tasks were set and implemented: opening of branches in four cities of Ukraine: Kiev, Kharkov, Vinnytsia and Lviv. Responsibilities included: recruiting and conducting interviews, describing the structure of organizing events and masterclasses, participating as a speaker in events recruiting children into groups, individual consultations for parents, recording video messages for the Leeloo.AI network, in order to increase sales and attract new customers, conducting webinars, conducting joint classes with teachers for children. Cooperation with partners such as EPAM. Organization of a free internet marathon to attract new customers. Keeping payroll records for all company employees. Editing and building educational programs. Purchase of equipment for teaching children. Achievements - a total of 480 children were recruited, a team of 69 employees was created.

Creating a curriculum, searching for the selection of teachers and staff, creating an advertising company (groups in social networks, banners, leaflets, streamers), organizing and conducting master classes, preparing training materials. Acquiring new customers, creating a customer base, recruiting and creating groups of students. After starting the school, classes in such subjects as: Makeblock Neuron, Kodu, Tinkercad, Scratch, Unity, LittleBits, Lego (WeDo 2.0), Lego Mindstorms, Tynker. Weekly reporting. Monitoring the implementation of the sales plan.

Acquiring new customers and working with old ones (repeated sales), optimizing the entire sales department. Creating scripts for communication, creating job descriptions and employee motivation systems. Creating training materials for new employees. Monitoring the implementation of the sales plan.

Communication with current companies and searching for new ones, organizing and conducting meetings. Conclusion of contracts, invoices and acts of work performed. Full support for corporate clients.

The main tasks were: integration of CRM systems in companies, automation of the sales department and support services. Training company employees to work in CRM. Creation of a motivation formula and job descriptions for employees. Monitoring the implementation of the sales plan.

It was a design job. It was necessary to: Build a sales department, integrate with CRM, search for new B2B clients, find and train new managers. Monitoring the implementation of the sales plan.

Responsibilities included: creating a sales department from scratch, developing a budget for a year and a half, sales department structure, job descriptions for all employees, developing work scenarios with all types of customers ("cold", "hot") for communication and correspondence, selection and training new employees of the department. Training employees to work in Bitrix24 CRM. Creation of an incentive system for the sales department. Monitoring the implementation of the sales plan.

The main task was to sell courses for companies that have IT specialists. Both for improving the team's skills and helping the team in the project. Communication with existing companies and searching for new ones. Participation in all IT conventions in Ukraine and searching for new clients. Organization and conduct of meetings, preparation of contracts, invoices and acts of work performed. Full support for corporate clients.