Ivan Ribar Email & Phone Number

Belgrade, Serbia

 developing strong relationships with customers transition into sales of services for clients on cold calling track their progress and present the new information  educate client on global financial markets teach client how to trade on forex provide market opportunities latest updates on the forex

Serbia

• create lesson plans and teach those plans individually• track student progress and present the information to parents, fellow teachers• prepare students for standardized tests

 developing strong relationships with Passengers Present, promote and sell products/services using solid arguments to existing and prospective customers Selling detox products Seminar talks on health place the bookings from the seminars Selling products and services using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers. Maintaining positive business relationships to ensure future sales. Achieve agreed upon sales targets and outcomes within schedule. Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

United Kingdom

 developing strong relationships with Passengers Present, promote and sell products/services using solid arguments to existing and prospective customers Selling detox products Seminar talks on health place the bookings from the seminars Selling products and services using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers. Maintaining positive business relationships to ensure future sales. Achieve agreed upon sales targets and outcomes within schedule. Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

 developing strong relationships with customers track their progress and present the new information  educate client on global financial markets teach client how to trade on forex provide market opportunities latest updates on the forex

Belgrade, Serbia

• Troubleshooting system problems and diagnosing and solving hardware or software faults;• Providing support, including procedural documentation and relevant reports; • Following diagrams and written instructions to repair a fault or set up a system;• Responding within agreed time limits to call-outs; • Working continuously on a task until completion (or referral to third parties, if appropriate); • Prioritizing and managing many open cases at one time; • Rapidly establishing a good working relationship with customers and other professionals. • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the internet; • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms; • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients,• Research required information using available resources; • Follow standard processes and procedures; • Identify and escalate priority issues per client specifications; • Redirect problems to appropriate resource; • Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business; • Organize ideas and communicate oral messages appropriate to listeners and situations; • Follow up and make scheduled call backs to customers where necessary; • Stay current with system information, changes and updates

Belgrade, Serbia

Technical support for Walmart• Troubleshooting system problems and diagnosing and solving hardware or software faults;• Providing support, including procedural documentation and relevant reports; • Following diagrams and written instructions to repair a fault or set up a system;• Responding within agreed time limits to call-outs; • Working continuously on a task until completion (or referral to third parties, if appropriate); • Prioritizing and managing many open cases at one time; • Rapidly establishing a good working relationship with customers and other professionals. • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the internet; • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms; • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients,• Research required information using available resources; • Follow standard processes and procedures; • Identify and escalate priority issues per client specifications; • Redirect problems to appropriate resource; • Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business; • Organize ideas and communicate oral messages appropriate to listeners and situations; • Follow up and make scheduled call backs to customers where necessary; • Stay current with system information, changes and updates

 Good communication skills and the ability to build rapport with the customer Obtains client information by answering telephone calls; interviewing clients; verifying information.  Establishes policies by entering client information; confirming pricing.  Informs clients by explaining procedures; answering questions; providing information.

Durban, South Africa

• Liaise between exporters/importers and agents to ascertain that contracts and supporting documents are in order.• Implemented and co-coordinated stowage plans onboard vessels.• Gained field exposure in RO/RO car carrier vessels.• Physical motor inspections.• General cargo safety checkups.• Managed a small group of surveyors.• Liaise with port captain, ship master and agent during loading and discharge of cargo.• Writing general reports on cargo.

Bachelor'S Degree, Custom And Taxes

Obtained bachelors degree in custom and taxes

Diploma In It, Accossiates Degree In It, Information Technology, B

Obtained Diploma in Information Technology and Associates degree in IT