Oversees the operation of the Loss Prevention Department, and non-exempt personnel. Responsible for managing daily reports and ensuring staff adheres to policy and procedures and completes work sufficiently to adhere to compliance and applicable laws and regulations. Maintains statistical analysis on account activity for review on weekly basis. Research losses and complete FIC (Forensic Investigation Committee) to determine the root cause of the loss as well as recommend process/procedure improvements.Audit deposit risk team on a monthly basis to make sure each is in accordance with SLA and all work holds are placed properly as stated by Reg CCWork with the Operations team that tests all new Bank products, policy changes, and software that affects the banks frontline and its operations. Amegy banks Overdraft Review Systems (ORS) Administrator- assist all employees with paying of items presented against negative accounts. Responsible for testing whether it is for contingency, new Regulation changes or updated processes. Add users as well as assist internal customers with system issues or training.

Daily review of designated suspect information on Consumer, Middle Market, Commercial and other business lines small - large dollar and high-risk transactions, under demanding time commitments, and independently analyzes and makes decisions to determine the appropriate loss prevention action. Evaluating cases/items worked to determine adherence to regulations and established policies and procedures, as wells as making sure that all worked reports are in compliance. Analyze suspect account transactions based on account relationships, activity, customer profile, paper quality, and comparison to posted items

Balancing cash dispenser. Performing supervisor overrides for customer transactions.Processing customer transactions efficiently and timely.Resolving customer services issues in a timely manner.Processing night depository transactions efficiently.Assist the managers and personal bankers with marketing projects as well working at the all-star game, playoffs and charitable projects trying to market the Bank of America name