Advising customers on baked goods selection and taking ordersWeighing, pricing, and packaging purchased items, as well as processing paymentsMaintaining a clean and organized workspace, adhering to proper sanitation proceduresDeveloping product knowledge in all areas of the bakery departmentOperating equipment such as scales and bread slicers, ensuring accuracy and attention to detailHandling multiple priorities with accuracy and professionalism, working well independently or as part of a teamProviding exceptional customer service, ensuring customer satisfaction and loyalty

Greeting guests and taking ordersServing food and beveragesEnsuring the dining area is clean and tidyHandling cash and credit transactionsProviding information about menu items and specialsAddressing any customer complaints or concernsServing cocktails and appetizersSetting out buffetsServing tablesOffering assistance when needed

Handled overall project management of workflow in the social department for aid beneficiaries.Led recruitment process of 15 plus workers for the project.Creating weekly schedules for 20 workers to ensure work effectiveness.Creating and filling out employee time sheets.Worked well independently and also with others.Monitoring the productivity of current employees on weekly one-on-one meetings.Created analysis and performance reports for management teams bimonthly.Proficient use of Microsoft Office Suite (Excel, Word).Creating schedules and making project reports.Volunteering work for earthquake aid.Managing volunteers for COVID-19 aid by City Red Cross Society Zagreb.Tools: Windows 10, MS Office, Google Drive, Outlook.Basic IT knowledge.

- studying social processes and social behavior of groups and organizations- application of methodology, mainly statistical analysis, in social research- acknowledgement and assessment of dominant societal trends