Professional Bilingual Customer Service Representative with over three years of experience in multiple companies. With each position held I have developed skills such as multitasking, accurate communication and attention to detail. Proven ability to listen attentively, solve problems quickly and efficiently to maintain customer satisfaction and contribute to company success. Able to mantain a positive attitude in a high pressure environment while taking a high volume of calls. Willingness to go above and beyond to meet expectations and deliver high quality work. I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am very capable to learn and develop new skills. I am reliable and dependable with an active and dynamic approach to work and getting things done. Skilled with software such as Google Suite, Microsoft Word, Excel and Call Center Platforms.