Ivan Santos Email & Phone Number

Wesley Chapel, FL, US

United States

Florida, United States

• In this role, I play a key role in managing all facets of global operations associated with the business, overseeing day-to-day office functions, customer service, sales, supply chain, and logistics for strategic.
• Maximized profitability by performing comprehensive reviews of completed work to validate consistency, quality, and performance, including financial results with partners.
• Ensured business continuity during global disruptions and minimized supply chain risk by 25% by directing formulation and implementation of risk management strategy.
• Met budgetary constraints by streamlining cost-effective system processes for domestic/international freight.
• Slashed COGS by 15% and operational costs by conducting market research and recognizing new vendors.
• Achieved 20% reduction in supplier lead times and 15% in overall procurement costs through SOP execution.

• In this role, I forecasted annual sales quotas for assigned territories. I rendered expert-level support in setting new sales objectives and estimating/creating annual sales quotas for territories. Additionally, I.
• I was commended by management for demonstrating excellent performance in acquiring record-setting sales figures of $7M, including territory startup/expansion and new account development.
• I ensured accurate forecasting by monitoring sales volume and profit for new and existing products.
• I was recognized for my contributions to record-setting sales figures, territory startup/expansion, and new account development.

• In this role, I managed customer portfolio by servicing relationships and cross-selling products and services to key accounts. I engaged customers in conversation regarding financial needs, offered education on bank.
• I received various awards, including the 'Rookie of the Year Award' (2005), the 'Superb Customer Experience Award' (2006, 2007, 2008), and the 'Citi Star Top Producer Award' (2006, 2007).