● Actively monitored IT environment for security threats, utilizing a wide range of security tools and EDRs to identify, investigate, and mitigate potential security risks● Conducted analysis of network traffic to detect anomalous behavior and proactively implemented security policies to mitigate risks using tools such as Meraki, Umbrella, and UniFi● Executed company-wide cybersecurity phishing campaigns to raise awareness and test employee security practices, compiled reports and presented findings to executive leadership● Served as an admin responsible for installing and configuring software, managing critical changes in AD and GPOs, and automating admin tasks using PowerShell to enhance system functionality and security● Configured and deployed domain controllers, backup servers, virtual servers, and terminal servers into the network environment, ensuring proper domain integration● Handled the imaging, enrollment, and provisioning of new company-owned devices, ensuring configurations and security policies were in place before deploying to end users● Addressed and resolved IT helpdesk tickets from end users, ensuring quick resolution and good user satisfaction by troubleshooting hardware, software, and network issues

● Collaborated with the Information Security Officer (ISO) to develop comprehensive User Access Control Lists, ensuring alignment with the university's Continuity of Operations Policy and bolstering security protocols● Supported the ISO in verification and validation of current Cybersecurity frameworks and practices for compliance with NIST 800-53

● Spearheaded the design and delivery of comprehensive Power BI training modules for faculty and staff, fostering collaborative data-driven decision-making across departments● Delivered impactful data visualizations and analytical insights to senior leadership through dynamic dashboard presentations, enabling informed strategic planning and resource allocation● Supported the Data Warehouse initiative by creating meaningful Power BI dashboards while maintaining data integrity and validation in Microsoft SQL Server● Developed scripts and recorded tutorial training videos for faculty and staff on navigating applications using Echo 360● Extensive modification of university narratives in Compliance Assist including formatting, uploading, and linking supportive documentation

* Created and setup AWS virtual machines to host bots and run them using proxies* Scraped internet products with high demand and scarcity* Managed inventory/budget/sales using Excel* Advertised inventory on marketplace apps including Facebook Marketplace, OfferUp, Craigslist, eBay, etc

* Created new patient registration sheets and modified existing registration sheets while handling sensitive data* Handled Accounts Receivable collections for insurance companies including BCBS, United Healthcare, Humana* Verified patient benefits and eligibility using Athena* Analyzed patient medical records* Created and analyzed excel pivot tables* Carried out administrative duties such as restocking office items, creating team presentations