Ivan Silva Email & Phone Number

• Actively monitored IT environment for security threats, utilizing a wide range of security tools and EDRs to identify, investigate, and mitigate potential security risks
• Conducted analysis of network traffic to detect anomalous behavior and proactively implemented security policies to mitigate risks using tools such as Meraki, Umbrella, and UniFi
• Executed company-wide cybersecurity phishing campaigns to raise awareness and test employee security practices, compiled reports and presented findings to executive leadership
• Served as an admin responsible for installing and configuring software, managing critical changes in AD and GPOs, and automating admin tasks using PowerShell to enhance system functionality and security
• Configured and deployed domain controllers, backup servers, virtual servers, and terminal servers into the network environment, ensuring proper domain integration
• Handled the imaging, enrollment, and provisioning of new company-owned devices, ensuring configurations and security policies were in place before deploying to end users

• Collaborated with the Information Security Officer (ISO) to develop comprehensive User Access Control Lists, ensuring alignment with the university's Continuity of Operations Policy and bolstering security protocols
• Supported the ISO in verification and validation of current Cybersecurity frameworks and practices for compliance with NIST 800-53

• Spearheaded the design and delivery of comprehensive Power BI training modules for faculty and staff, fostering collaborative data-driven decision-making across departments
• Delivered impactful data visualizations and analytical insights to senior leadership through dynamic dashboard presentations, enabling informed strategic planning and resource allocation
• Supported the Data Warehouse initiative by creating meaningful Power BI dashboards while maintaining data integrity and validation in Microsoft SQL Server
• Developed scripts and recorded tutorial training videos for faculty and staff on navigating applications using Echo 360
• Extensive modification of university narratives in Compliance Assist including formatting, uploading, and linking supportive documentation

* Created and setup AWS virtual machines to host bots and run them using proxies* Scraped internet products with high demand and scarcity* Managed inventory/budget/sales using Excel* Advertised inventory on marketplace apps including Facebook Marketplace, OfferUp, Craigslist, eBay, etc

* Created new patient registration sheets and modified existing registration sheets while handling sensitive data* Handled Accounts Receivable collections for insurance companies including BCBS, United Healthcare, Humana* Verified patient benefits and eligibility using Athena* Analyzed patient medical records* Created and analyzed excel pivot tables*.

Bachelor'S Degree, Information Technology, Cyber Security, Cum Laude

Associate Of Arts - Aa, General Studies