It Analyst
Current● Actively monitored IT environment for security threats, utilizing a wide range of security tools and EDRs to identify, investigate, and mitigate potential security risks● Conducted analysis of network traffic to detect anomalous behavior and proactively implemented security policies to mitigate risks using tools such as Meraki, Umbrella, and UniFi● Executed company-wide cybersecurity phishing campaigns to raise awareness and test employee security practices, compiled reports and presented findings to executive leadership● Served as an admin responsible for installing and configuring software, managing critical changes in AD and GPOs, and automating admin tasks using PowerShell to enhance system functionality and security● Configured and deployed domain controllers, backup servers, virtual servers, and terminal servers into the network environment, ensuring proper domain integration● Handled the imaging, enrollment, and provisioning of new company-owned devices, ensuring configurations and security policies were in place before deploying to end users● Addressed and resolved IT helpdesk tickets from end users, ensuring quick resolution and good user satisfaction by troubleshooting hardware, software, and network issues
