Ivan Simonović Email & Phone Number

Centralna Srbija, Serbia

Lead training and development of 47 advisors across 9 branches, enhancing sales skills, customer service, and compliance with operational standards.Design and implement strategic training initiatives focused on sales effectiveness, operational excellence, and customer satisfaction.Provide leadership coaching for branch managers and coordinators, fostering leadership capabilities and supporting regional sales goals.Oversee onboarding programs for new employees across various positions, ensuring smooth integration and alignment with company standards.Monitor and evaluate key performance indicators (KPIs) within the branch network, driving data-driven improvements in sales processes.

Kragujevac, Centralna Srbija, Serbia

Managed a high-value client portfolio, delivering personalized financial advice and achieving satisfaction targets through cross-selling insurance and investment products.Developed and maintained long-term client relationships, enhancing loyalty and ensuring seamless service for premium clients.Successfully achieved commercial and financial targets, leveraging data insights to optimize sales strategies.Conducted all necessary administrative tasks and ensured regulatory compliance in client portfolio management, including risk assessment and anti-money laundering protocols.

Kragujevac

Cultivated client relationships within the retail sector, contributing to portfolio growth through proactive sales of banking products and services.Met and exceeded sales and service goals, delivering high-quality client experiences and promoting cross-sell opportunities.Performed all administrative duties linked to client account management, including debt collection activities and adherence to compliance standards.

Central Serbia, Based In Kragujevac

Presented Avon business opportunities and trained new sales coordinators, building their skills and promoting leadership within the sales team.Achieved sales targets by implementing effective PATD (prepare, analyze, train, and develop) processes and organizing marketing initiatives.Conducted regular sales meetings and led projects aimed at boosting sales performance across multiple territories.Acted as a certified PATD Coach, mentoring new sales leaders and supporting them through professional certification.