With over 5 years of experience as a Manager in Order Management at Dell Technologies, I am passionate about using data analytics to optimize processes and eliminate gaps, enhancing the customer experience and the business performance. I have obtained multiple certifications in data science fundamentals, non-technical skills, and data analytics from LinkedIn, demonstrating my commitment to continuous learning and professional development.I lead and motivate a diverse and inclusive team of experts, responsible for the end-to-end process of order management across three countries. I work collaboratively with internal and external partners, applying my communication and problem-solving skills to manage risks and project decisions. I have also developed strong analytical and statistical skills, working with large data sets and building Power BI dashboards and visualizations. I am a graduate of Trencianska univerzita Alexandra Dubceka in Trencin, where I studied Political Science and Government.