- Schedule patient’s follow-up appointments- Schedule patient’s transportation as needed- Organize meal delivery specific to patient’s condition - Deliver discharge prescription medications- Assist in value/savings programs for patients as appropriate- Other services that generally help patients with adherence/compliance so they can see improvements in their overall health outcomes

- Worked with a clinical service team that included physicians, nurse practitioners, and other professionals to collect and document health and immunization histories for clients. - Completed medical history intake and updates including, but not limited to; allergies, current medications, medication compliance, domestic violence screening, and vital signs. - Prepared clinical area prior to services, and chaperoned practitioner during invasive exams.

- Provided exceptional customer service in transporting passengers with medical, physical, emotional, or developmental disabilities. - Assisted patients as required including proper wheelchair securement. - Maintained radio communications with the dispatcher. - Received and accounted for fares in a responsible manner.

- Created reports and documented clinical activities while providing information to managers, patients, service providers, managed care entities, family members, and other stakeholders. - Influenced direct care to mentally ill patients via composing treatment plans to stabilize clients. - Provided advocacy, coordination, and continuity of evidence-based care for individuals in need through a collaborative process of triage, assessment, planning and communication. - Participated as a member of a multidisciplinary treatment team.

- Completed all Pre-service Trainings (T.E.A.M., N.A.P.P.I., & CPR)- Provided direct care to mentally ill consumers, which included observing and monitoring consumer behavior.- Improved consumers daily activities of living. - Lead activity and community groups while on the unit.