Ivan Torres Email & Phone Number

Coppell, Texas, United States

Manage and monitor all installed systems and infrastructure.Install, configure, test, and maintain server operating systems and system management tools.Monitor and test application performance for potential bottlenecks and points of failure, identify possible solutions and work with developers to implement those fixes.Maintain security, backup, and redundancy strategies.Manage and maintain the VMWare vSphere environment.Serve as the backup Admin for the SCCM Server environment.Provide 2nd-level support to the help desk.Provide training to new IT personnel.Liaise with vendors and other IT personnel for server setup, configuration, and problem resolution.Set up, configure, and maintain firewalls for both internal company and external customers.Set up, configure, and maintain network equipment for both internal company and external customers.Maintain Active Directory infrastructure.Set up, configure, and maintain wireless networks both internally and externally.Ensure technical documentation is updated and maintained.

Lewisville, Texas, United States

Create and administer servers for both production and development applications in VMware vSphereLed a team of four IT technicians responsible for first-line support.Supporting IT infrastructure and all IT projects, system upgrades, monthly patching sessions, and planned outages.Experience with 24x7 operations in a production infrastructure environment supporting users and management.Administration of users in Active Directory in multiple domains.Installation and administration of VEEAM agent for servers and desktops backup and restore.Identifying and acting on opportunities to improve and update software and systems. Close interaction with users and participation in leads meetings/governance.Comply with ESD and safety directives on the factory production floor.Aruba switches network devices support and configuration.Configuration of firewall port for multiple applications and devices.Manufacturing IT Engineering support requirements (Apriso, Valor, Zebra devices configuration)Managing server and industrial hardware deployment projects with Jira.Azure DevOps.

Grapevine, Texas, United States

Support LAN network and network port administration for the Meraki network.Active Directory security administration and permission administration.Office 365 implementation and user administration.Collaborated with stakeholders of multiple key applications, data stores, and services.Support IT best practices between our multiple’s offices located in the US, UK, Ireland, and Singapore.Experience with 24x7 operations in a production infrastructure environment supporting users and management.Research / Test equipment for company users/server installationSupport Users and configuration for AirWatch Mobile Platform.Barracuda email management.Project management hardware/software installations and migrations.Workstations and laptop provisioning for multiple offices located in the US, UK, Ireland, and Singapore.Install and support printer services.Citrix session administration.Support printer network using Cirrato Single Server.Deskpro ticket system.

Doral, Florida, United States

Implement Meraki networks for different customers.Migrated server infrastructure to Microsoft Hyper-V.Install and configure security cameras.Hardware configuration/deployment of servers and desktops.Performs scheduled, routine preventive maintenance on various network and security equipment.Vendor pricing negotiations, hardware, and services.Printer administration with Windows print server.

North Miami, Florida, United States

Plan, install, and support LAN and WIFI networks.Migrated server infrastructure to Microsoft Hyper-V.Monitor alerts on Domains / Servers for multiple customers using Zenith server monitoring tool.Monitor network traffic using the Zenith monitoring tool.Windows Server 2012 provisioning, installation, and configuration for different customers.Active Directory security administration and permission administration.Install and configure local/online backups systems and devices for customers (Datto/LaCie)Research / Isolate identified hardware / Test equipment for procurement.Workstations and laptop provisioning for multiple customers.Install and support printer services.Printer deployment, remote configuration, installation & management with Windows services.Tiger Paw and ConnectWise ticket system.

Doral, Florida, United States

Install and support LAN and WIFI networks.Hardware configuration and deployment of Point of Sales servers and stations.Installation and configuration of the database server and credit card servers for Aldelo and Focus.Assisted in the development of training materials for users and administrators of Aldelo and Focus.Set up and remove all technical equipment.Install and support printer services for office and kitchen software.Install and configure Backups systems and devices for customers.Tiger Paw ticket system.