Ivan Tosic Email & Phone Number

North Macedonia

Skopje, Skopski, Fyro Macedonia

Key Contributions:• Project Leadership: Directed and guided diverse project activities, ensuring timely, budget-conscious, and specification-compliant completion of multiple cross-client projects.• End-to-End Project Management: Managed the full project lifecycle, from inception through to completion, ensuring seamless progress and delivering high-quality outcomes.• Stakeholder Communication: Maintained clear, ongoing communication with team members and stakeholders, effectively aligning project expectations and fostering collaborative relationships.• Scope and Objectives Definition: Defined project scope, goals, and deliverables, aligning them with client needs and strategic objectives.• Team Motivation and Progress Monitoring: Oversaw development team activities, motivating members and tracking progress to ensure project milestones were met.• Operational Management: Handled daily project operational tasks, ensuring efficient workflow and addressing any arising issues promptly.• Resource Management: Strategically allocated resources and monitored work efforts, optimizing team capacity and project efficiency.

Macedonia

Key Contributions:• Client Collaboration: Engaged actively with clients to refine requirements and functionalities, ensuring alignment with their needs and project goals.• Project Monitoring: Oversaw the development progress, ensuring adherence to timelines and prioritizing tasks to maintain project momentum.• Product Support: Provided comprehensive support in product-related activities, including documentation and communication, to enhance product clarity and market readiness.• Quality Assurance: Conducted thorough reviews of requirements, specifications, and technical designs, offering timely and constructive feedback to streamline development and enhance product quality.• Cross-functional Teamwork: Collaborated closely with designers and developers throughout the development lifecycle, advocating for best practices in software quality and contributing to a cohesive team environment.• QA Activities and Improvement: Executed QA testing activities with a focus on refining methods and execution, leading to improvements in quality assurance processes and product reliability.

Kumanovo, R. Macedonia

Key Contributions:• Project Oversight: Directed project development efforts, ensuring effective prioritization, problem-solving, and risk management to safeguard project success.• Market Analysis: Conducted comprehensive market research to identify gaps and niche opportunities, informing strategic planning for future product developments.• Team Leadership: Led a skilled team in the design and development of applications, facilitating crucial data and information exchange between companies and customers.• Website and Application Design: Oversaw all facets of website design, optimizing the presentation of applications and enhancing potential buyers’ access to product availability.• Marketing Strategy: Coordinated all marketing activities, from planning through execution, to successfully launch and promote applications, increasing market visibility and engagement.

Celje, Slovenia

Key Contributions:• International Transport Coordination: Led the coordination and management of international cargo transport operations, ensuring efficiency and seamless execution.• Certified Expertise: Achieved international certification as a Manager for International Transport, underscoring expertise in global logistics and regulatory compliance.• Stakeholder Engagement: Maintained continuous communication with stakeholders, effectively resolving client issues to uphold high satisfaction levels.• Performance Reporting: Produced accurate monthly performance reports to monitor growth, facilitate strategic planning, and drive continuous improvement.• Team Leadership and Development: Directed staff recruitment, training, and motivation efforts, significantly enhancing team productivity and morale.• Regulatory Compliance and Documentation: Ensured meticulous compliance with international border crossing documentation, optimizing operational efficiency and adherence to regulations.• Operational Improvements: Innovated internal processes for complaint handling, achieving faster response times and improved resolution outcomes, enhancing customer service quality.

Kumanovo, R. Macedonia

Key Contributions:• Technology Leadership: Spearheaded the successful transition to a new software platform, overseeing the implementation and ongoing maintenance of IT network systems and video surveillance infrastructure.• Problem Resolution: Diagnosed and resolved complex hardware configuration issues, enhancing system reliability and user satisfaction. Conducted comprehensive training sessions for end users to ensure smooth adoption and effective use of technology.• Marketing Strategy: Led the planning and execution of marketing initiatives, collaborating with vendors and suppliers on promotions. Designed impactful marketing materials, including posters, catalogues, and flyers, to drive sales and brand awareness.• Team Development: Mentored and trained two junior IT technicians, providing continuous support, advice, and guidance. Addressed escalated issues to ensure high service standards and operational consistency.

Skopje, R. Macedonia

Key Contributions:• Technical Troubleshooting: Expertly diagnosed and resolved complex software and hardware configuration issues, ensuring system integrity and user satisfaction.• Network Upgrades and Repairs: Proactively implemented upgrades and repairs within IT networks, significantly enhancing performance and reliability.• Surveillance System Management: Led the full installation and maintenance of video surveillance systems, bolstering security infrastructure and operational monitoring capabilities.

Master'S Degree, Wireless And Mobile Telecommunications

Bachelor'S Degree, Electronics And Telecommunications