https://icondo.eu/homeFacility management and maintenance

- account management- client relationship management, business development, and project management, prepping quotes to clients and partners-Sourcing and negotiating with in-market transcreators/writers, voice-over artists aswell as recording studios and other suppliers. Assisting, evaluating and monitoring them during the project being live- Proofreading and QA ensuring transcreation is following Translate plus quality procedures- Attending Voice-Over sessions remotely to supervise the audio recordings ensuring thatthe session runs smoothly and within the allocated time- Ensure all admin tasks are completed on time, including reconciliation of costs- Taking care of clients like Beiersdorf, Haleon, Dunlop, Continental, Porsche, Wacker Neuson, Saatchi & Saatchi, Nescafe, Nestle, Diesel Technik etc.

Retail customer support - answering customer inquiries and questions via phone, chat and email. Client communication, business communication, vendor communication.

Distributing marketing materials and campaigns for translation among native translators, setting deadlines, monitoring the process. Communicating with copywriters, media buyers and proofreaders to deliver best results to our company and our customers all over the world.

planning, executing and delivering online market research projects according to schedule and within budget, customer care, project management, project financials , invoicing, vendor management and communication, project lead, client communication, customer communication

marketing research – project management of online marketing researches. Client communication, vendor communication, achieving goals in short time breaks, training new people in the company

marketing research, working with the data after the online marketing research ends. Tabulating the results and exporting them into Excel files. Direct communication with clients.

Improve relationships with micro or macro firms. Seek to define, quantify and analyze relationships,using efficient communictaion.

I took care of customers in every aspect - technical support, invoice explanation, sending requests to different departments according to the problem I was told, saving and taking care of the contact histories, account management, consulting and advising customers, working mainly with Siebel(Oracle), Intranet, partly with SAP.

Looking and taking care of visitors and maintainig and managing the pool facility, gave swim lessons. It was really nice to be part of a such a big company with over 700 pools all over the USA. Met a lot of people, made a lot of connections. The work and travel programme gave me so much as experience, motivation, memories I will never forget. I'm looking forward to go to the USA again.