I am happy to provide custom made language courses and private tutoring to individuals and small groups.

In my new role as Marketing and Communication Manage Consultant am setting up a proper plan to review, redesign and develop both the social media presence and impact of the company as much as all digital communication of the company. I also work on the growth of the business in the existing and new sectors and all branding activities.

My expertise is a unique combination of commercial, recruitment and branding competencies. My managerial and training experience, along with outstanding communicative and networking skills, support and develop the delivery of exceptional service in luxury and exclusive organizations, hospitality, and aviation. It motivates me to ensure the best experience and service to customers as much as creating the ideal environment for the members of the team, key to success and efficiency on all levels. With passion, integrity, curiosity, willingness and a smile everything can be achieved.

After my short sabbatical, I was honored to join the team of the Cirque de Soleil and as Executive Management Assistant I was able to provide proactive service and support to an international and multicultural team of outstanding nomad professionals. Thanks to my organizational, planning searching skills I had become the link with the country the Cirque was performing as well as the first point of contact for the public.

As Manager Inside Sales and Recruiter Benelux I am responsible for the leading, recruitment, organization, training and coordination of a team of nine Inside Sales representatives and I am the liaison with the Outside Sales. I am also support to the Assistant manager and Director and I am responsible for the Showroom.

Process National & International Passenger Check-inCoordination and control of gate operations and boarding/deplaning in the gate areaProvide assistance for all customer inquiries, including during irregular operations Assure quality handling of luggage and solutions to destinations.Train new employee's to Air Canada Service and Operations Standards

Detailed Honoree’s (Film Stars) requests, assuring a timely and safe follow through.Became well versed with local media, behind the scenes and security to assure desired outcomes.Stood with the Producer on the Red Carpet to support proper name recognition & welcome Honorees.Completed all back stage requests, including: Assisting with award presentation.

Greet Members and accompany in weekly fitness, social & spa events.Assure Club Branding through direct communication as defined by management.Communicate member / guest requests and concerns to management and assist with response.Work in conjunction with the Director of Fitness to communicate club ideals.Research Fitness ideas for the monthly newsletter and assist in editorial.Support the General Management with standards of excellence in “Member Delight”

Ensured Cartier service branding in Dutch, Italian, French and English handling executive client inbound calls and written inquiries. Responded in any of 4-languages, with written responses to customers’ inquiries Client newsletter support, writing and editing in Italian.Built lasting relationships with customers by delivering first call resolutionConsistently sought new product knowledge as a brand expertProcessed e-commerce orders initiated by phone and/or website.Overcame objections to close a sale and assure customer loyalty.Professionally dealt with an array of customer inquiries, including repair, estimates and service. Confidently provide customer advice regarding merchandise style and the history of Cartier branding and design.Researched and located rare pieces supporting boutiques internationally, confirming appointments, details of the collection, and appraisal requests for historic Cartier creations.

- Greet Guests upon arrival, assist with check-ins/check-outs of clients and with their specific needs - Build and maintain positive relationships with guests - Anticipate guests needs, handle guest requires, and solve problems- Plan and coordinate the provision of friendly, efficient services to guests- Create a positive hotel image - Assist staff with language, culture and translations as required (Italian, Dutch, French)- Assistance in any other duties when required by the Front Office Manager

Organization and active participation of drive testing for a new network based on WiMax technology in FINLAND

• PR• Press office• Organistaion and managing of the stand at Festival International de la Plaisance de Cannes 2010

• Organization, management and follow up of the works and construction sites• Team manager• HR manager• Buyer • General administration of company

• Interpreter (Dutch, Italian, French) for team’s members • Leading the team members during the first phase (sites survey)• Organization of the practical issues in place• Organization of the second phase (installation)• Support during the installation phase

• Purchasing and selling of properties on the French Riviera. • Create a new portfolio of international clients/customer trough personal network, web /magazines advertises, email shot etc and maintain of the existing one • Searching and maintaining relationship with owners of properties• Arranging meetings and visit the selected properties most suitable for the clients’ needs.• Negotiation with buyers, sellers and suppliers.• Follow up of the whole buying/selling process.• Managing of marketing, advertising and communication agency’s activities• Organize company international events

•Translation and adaptation of Dutch promotional projects into Italian• Promotion of these to several Italian companies •Collaboration with their new projects