Senior Delivery Manager with a proven background at the IT sector with more than 16 years’ of experience. Solid background in managing and maintaining complex IT environments through the whole lifecycle in terms of deployment, transformation and delivering the operational support of those on one hand and owning the cost control and P&L for those services on the other. Ivan is interested in all high tech and new style of IT technologies and his knowledge in ITIL and ITSM best practices, “RUN” delivery and Operations, Data Center services management/operations, cloud operations and many others is a valuable asset for the company and the customers he works for.
Listed skills include Itil Service Strategy, Itil Service Design, Incident Management, Major Incident Management, and 31 others.