Ivan Vasilyev Email & Phone Number

Cork, County Cork, Ireland

• Responsible for interacting with over 60 customers daily, which involved dealing with their requests, and inquiries, resolving issues, and providing information about products or services.
• Main point of contact between the company and the customers which involved…….
• Ensuring a positive customer experience.
• Responsible for escalating emerging technical issues to another department and providing detailed technical reports
• Subject Matter expert in in-game experience
• Advocate the player’s position to management which involves providing exceptions for handling cases to increase customer satisfaction - going above and beyond!

Moscow, Moscow City, Russia

• Accounting
• Preparing management reports
• Contacting with banks, internal auditors, and subcontractors.

Moscow, Moscow City, Russia

• Providing support to auditors in conducting financial audits and reviews.
• Assisting with preparing audit reports, analyzing financial data, verifying the accuracy of financial records, and ensuring compliance with regulatory requirements.
• Documenting audit findings,
• Communicating with clients,
• Performing administrative tasks related to the audit process

Postgraduate Degree, Information Technology

Bachelor'S Degree, Economics

Studying economics, accounting, and marketing.