Ivan Vazquez Email & Phone Number

Bayamon, Puerto Rico

Negotiate payment plans with customers, to ensure accounts paymentsRespond to customer inquiries, ensuring detailed account information and satisfaction.Maintain accurate account records, enhancing data integrity and operational compliance.Monitor delinquent accounts, initiating collection efforts to minimize loan losses.Develop procedures to comply with regulations, streamlining collection efforts and boostingrecovery rates.

Production and Logistics Manager, iii Concepts Body Shop, San Juan, PROCT 2020 - SEP 2022Senior Manager Loan Coordinator, Sun West Mortgage Company, Guaynabo, PROCT 2019 - JUL 2020Sales Associate, Foot Locker, San Juan, PREDUCATIONJAN 2022 - MAY 2024Master's degree in Marketing, Sistema Universitario Ana G Mendez, Cupey, PRAUG 2018 - MAY 2021Bachelors Degree in Business Administration, Sistema Universitario Ana G Mendez,Cupey, PRDorado, 00646VAZQUEZ.ATILES@GMAIL.COM787 466 2475IVAN VAZQUEZMARKETING AND LOGISTICS MANAGER, MORTGAGESPECIALIST, SALES REPRESENTATIVENegotiate payment plans with customers, to ensure accounts paymentsRespond to customer inquiries, ensuring detailed account information and satisfaction.Maintain accurate account records, enhancing data integrity and operational compliance.Monitor delinquent accounts, initiating collection efforts to minimize loan losses.Develop procedures to comply with regulations, streamlining collection efforts and boostingrecovery rates.Inspected incoming materials for quality compliance, ensuring adherence to product specifications.Organized production areas to prevent violations and work delays, maintaining a cleanenvironment.Led a team of 8, optimizing workflows to meet daily demands, enhancing team efficiency.Monitored workshop activities, adjusting job assignments to align with business needs andcustomer demands.Utilized problem-solving skills to maintain operational efficiency, achieving measurable results.

Puerto Rico

Led collaboration with underwriters, resolving application issues and ensuring compliance withstandards.Reviewed and updated loan files, maintaining accuracy and adherence to guidelines.Coordinated timely loan closings, meeting needs of home builders and borrowers.Handled customer complaints, providing effective solutions and maintaining satisfaction.Specialized in FHA and USDA GUS systems, managing case assignments and initial approvals.Ensured 100% compliance with loan documentation and privacy laws.Boosted loan processing efficiency by streamlining workflows.

Puerto Rico

Boosted revenue by recommending accessories and complementary items, enhancing customerpurchases.Applied security training to identify risks and reduce store theft, ensuring a safe shoppingenvironment.Maintained accurate sales, returns, and inventory records, supporting efficient store operations.Organized and presented merchandise to drive continuous sales and improve customerexperience.

Master Of Business Administration - Mba, Marketing

Bachelor Of Business Administration - Bba, Entrepreneurship/Entrepreneurial Studies