Ivan Velasquez Email & Phone Number

As an Information Technology Help Desk at Leidos, I provide tier 1 service desk support to various clients, resolving technical issues and ensuring customer satisfaction. I also implement and manage Mobile Device Management (MDM) solutions, enhancing the security and efficiency of mobile devices.Prior to joining Leidos, I gained valuable experience in IT support, physical security, and heavy equipment operation, working for different organizations such as PetIQ, L3 Communications West, and Wal-Mart Distribution Center. I also served in the United States Air Force for 11+ years, developing my discipline, teamwork, and leadership skills. I have a CompTIA Security+ certification and a passion for cybersecurity. I am eager to learn new skills and technologies, and to advance my career in the IT security field. I am a reliable, adaptable, and customer-oriented professional, who strives to deliver quality service and solutions.