2014-2020 (General Manager (Sales & Operations)Design strategy and set goals for growthControl budgets and optimize expensesEnsure employees are motivated and productiveOversee day-to-day operationsDesign strategy and set goals for growthMaintain budgets and optimize expensesSet policies and processesEnsure employees work productively and develop professionallyOversee recruitment and training of new employeesEvaluate and improve operations and financial performanceDirect the employee assessment processPrepare regular reports for upper managementEnsure staff follows health and safety regulationsProvide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)2004 – 2013 (Sales Executive / Sales Manager / Business Development)Working with mostly new and existing customers to build and achieve sales targets.Provide air, sea, logistics and trucking quotation to new and existing customers inclusive of RFQ / RFP.Managing assigned sales responsibilities.Resolve and troubleshooting any internal and operational issues by setting up all SOPs.Liaising and built the good rapport with all operational colleagues.Coordinating and tracking shipment and deliveries with all regional and ASPAC offices. Set Up New Dept – Warehousing & Logistics in 2010.Set Up 1st Branch rep office in Changchun – China in 2009.Run Daily operation in Changchun to ensure all duties goes well.Expand Warehousing Business.