assisting customers with bringing their accounts current, adjusting accounts, allocating incoming payments, and general services for managing their financial accounts.

· Prepared invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software· Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution · Provided quality service to customers and associates inquiring about the availability of equipment or status of vehicles; strived for quick complaint resolution· Coached, trained, and evaluated the performance of 30+ employees· Promoted career development and advancement, and continued education· Maintained $14,000,000 in equipment with 100% accountability and zero lossesHeld the job titles of maintenance team chief, BFV maintenance supervisor, Bradley Fighting Vehicle (BFV) Systems maintainer, heavy track recovery operator and supervisor, and Z-Backscatter van operator/maintainer