Ivan Yesid Pinto Argüello Email & Phone Number

Bogotá, Bogota, Co

At Firstbase, I focus primarily on Vendor Relations and pricing analysis. My responsibilities include analyzing vendor pricing, maintaining accurate data, and supporting cost optimization efforts. Additionally, I assist Supply Chain Operations and warehouse management for LATAM, overseeing order fulfillment, inventory control, and shipment tracking to ensure alignment with SLAs and business objectives.Key Responsibilities:- Conduct pricing analysis and assist in manage global vendor relationships.- Assist supply chain operations in LATAM, including order fulfillment and inventory management.- Handle datasets, ensuring accurate data entry and reporting.- Optimize processes and workflows for improved operational efficiency.This dual focus allows me to combine data analytics with supply chain expertise to drive strategic decisions and improve business outcomes.

At BairesDev, I optimized workforce distribution by managing and analyzing a large pool of applicant data. My primary focus was filtering, sorting, and extracting meaningful insights to ensure effective placement across various teams, projects, and clients. I used data-driven methods to match candidates with the right teams and worked closely with HR and project managers to align staffing needs with project requirements.This role honed my skills in data analysis, strategic staffing, and collaborative communication, allowing me to effectively contribute to the fast-paced, dynamic environment of a near-shoring IT services company.

Bogota, D.C., Capital District, Colombia

Responsible for optimizing the sales operation. I generated bi-weekly reports using the ERP system to analyze load information and prepared clear visualizations with Excel and Power BI for customer and sales team meetings. Key achievements included streamlining logistics processes, improving delivery times, and maintaining over 80% customer satisfaction (CSAT). I received recognition for effective collaboration and problem-solving skills.

Bogotá, Distrito Capital, Colombia

As a Logistics Coordinator at RXO, I managed inbound and outbound operations across Mexico, the U.S., and Canada, ensuring seamless supply chain processes. I leveraged data analysis to improve operations and collaborated with various stakeholders to meet delivery timelines and costs objectives.Key Contributions:- Coordinated logistics operations across multiple countries.- Analyzed data to enhance efficiency and resolve bottlenecks.- Worked with suppliers, carriers, and internal teams to ensure timely deliveries.- Implemented solutions that improved delivery times and resulted in cost savings.- Recognized for effective problem-solving and communication in a fast-paced environment.This experience strengthened my expertise in logistics coordination and stakeholder management, preparing me to tackle dynamic supply chain challenges.

Bogotá, Distrito Capital, Colombia

As a Technical Support Specialist at Lyft, I provided assistance to users with app functionality, account management, and payment processing issues. I managed customer interactions through Zendesk for efficient ticket handling and collaborated with cross-functional teams using Jira to streamline issue resolution.I consistently exceeded customer satisfaction targets through clear communication and effective problem-solving, earning recognition for successfully handling complex technical challenges and contributing insights to improve the overall Lyft user experience.

Bachelor'S Degree, Economics, Economist

International Relations, International Relations And Affairs