Ivana Botic

Ivana Botic Email and Phone Number

Technical Support Specialist @ Master Camping
Ivana Botic's Location
Barcelona, Catalonia, Spain, Spain
About Ivana Botic

Experienced Hotel Receptionist with a demonstrated history of working in the hospitality industry. Skilled in Leisure Industry, Property Management Systems and Hotel Booking. Strong support professional with a Master in Sustainable Tourism Destinations from INESEM Business School. Especially interested in ecotourism and sustainability within glamping and camping sector.

Ivana Botic's Current Company Details
Master Camping

Master Camping

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Technical Support Specialist
Ivana Botic Work Experience Details
  • Master Camping
    Technical Support Specialist
    Master Camping Mar 2022 - Present
    Barcelona, Catalonia, Spain
    View
  • Hotel 1898
    Hotel Receptionist
    Hotel 1898 Aug 2019 - Mar 2023
    Barcelona, Catalonia, Spain
    Completing procedures when guests arrive and leavePreparing bills and taking paymentsUpsellingDealing with bookings by phone, mail or face-to-faceOrganizing experiences and dealing with special requests from guestsProviding information on hotel offers, events and the surrounding areaDealing with complaints or problems
    View
  • Hotel Barcelona Universal
    Hotel Receptionist
    Hotel Barcelona Universal Feb 2018 - Feb 2019
    Barcelona Area, Spain
    Completing procedures when guests arrive and leavePreparing bills and taking paymentsUpsellingDealing with bookings by phone, mail or face-to-faceDealing with special requests from guests Providing information on hotel offers, eventos and the surrounding areaDealing with complaints or problems
  • Tamarit Park Resort
    Receptionist
    Tamarit Park Resort Apr 2017 - Oct 2017
    Tarragona Area, Spain
    Completing procedures when guests arrive and leaveDealing with bookings by phone or face-to-facePreparing bills and taking paymentsDealing with special requests from guests, booking excursions and tickets Providing information about the campsite and the surrounding areaDealing with complaints or problems
  • Galeb D.D.
    Reception Manager
    Galeb D.D. May 2016 - Apr 2017
    Omis
    Responsible of organizing, directing and controlling the reception of the campsite (contact with clients, reservations, payments, mailings etc.)Management of material resourcesResponsible of recruitment, induction and training of the reception staffManagement of the housekeeping department
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  • Camping Split
    Front Office Supervisor
    Camping Split Jun 2010 - May 2016
    Split
    Completing procedures when guests arrive and leavePreparing bills and taking paymentsDealing with bookings by phone, mail or face-to-faceDealing with special requests from guests (like booking excursions, tickets or storing valuable items)Providing information about the campsite and the surrounding areaDealing with complaints or problemsWorking at the exchange officeOrganizing events and taking part in development of marketing plans and strategiesCoordination and supervision of reception, housekeeping and maintenance staffTraining of the reception staff
  • Mennyacht
    Sales Assistant
    Mennyacht Mar 2008 - Nov 2008
    Opatija
    Managing account costsContacting clients and subcontractors ensuring proper execution of servicesTranslation of offers, contracts and invitationsOrganizing business travelsPlanning, organizing and managing eventsPreparing presentations and meeting materials
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Ivana Botic Skills

Tourism Travel Management Yield Management Human Resources Hotel Booking Reservations Tourism Management Front Office Cruises Food And Beverage Tour Operators Revenue Analysis Travel Planning Camping Property Management Systems Foreign Exchange Reservation Hospitality Management Hotels Pre Opening Microsoft Office Hospitality Rooms Division Foreign Languages Resorts Staff Supervision Customer Service Guest Service Management Hotel Management Concierge Services Leisure Travel Banquets Online Travel Opening Hotels Opera Leisure Travel Micros Hotel Administration Business Travel Vacation Onq Hospitality Industry

Ivana Botic Education Details

  • Inesem Business School
    Inesem Business School
    Sustainable Tourism
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  • University Of Rijeka, Faculty Of Tourism And Hospitality Management Opatija
    University Of Rijeka, Faculty Of Tourism And Hospitality Management Opatija
    Hotel Management
  • Ii Grammar School Split
    Ii Grammar School Split
    High School

Frequently Asked Questions about Ivana Botic

What company does Ivana Botic work for?

Ivana Botic works for Master Camping

What is Ivana Botic's role at the current company?

Ivana Botic's current role is Technical Support Specialist.

What schools did Ivana Botic attend?

Ivana Botic attended Inesem Business School, University Of Rijeka, Faculty Of Tourism And Hospitality Management Opatija, Ii Grammar School Split.

What are some of Ivana Botic's interests?

Ivana Botic has interest in Education.

What skills is Ivana Botic known for?

Ivana Botic has skills like Tourism, Travel Management, Yield Management, Human Resources, Hotel Booking, Reservations, Tourism Management, Front Office, Cruises, Food And Beverage, Tour Operators, Revenue Analysis.

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