Ivana Hacker

Ivana Hacker Email and Phone Number

Customer Service and Order Handling Coordinator @ Mektec Manufacturing Corporation Europe CZ s.r.o.
Ceske Budejovice, Jihocesky Kraj, Czechia
Ivana Hacker's Location
Greater Ceske Budejovice Area, Czech Republic
About Ivana Hacker

Experienced manager and office professional with a demonstrated history of working with customer relations. Skilled in Software Documentation, Business Process Improvement, Power Generation, and Microsoft PowerPoint. Strong professional graduated from Technical High School, Slovakia.

Ivana Hacker's Current Company Details
Mektec Manufacturing Corporation Europe CZ s.r.o.

Mektec Manufacturing Corporation Europe Cz S.R.O.

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Customer Service and Order Handling Coordinator
Ceske Budejovice, Jihocesky Kraj, Czechia
Website:
mektec.cz
Employees:
88
Ivana Hacker Work Experience Details
  • Mektec Manufacturing Corporation Europe Cz S.R.O.
    Customer Service And Order Handling Coordinator
    Mektec Manufacturing Corporation Europe Cz S.R.O.
    Ceske Budejovice, Jihocesky Kraj, Czechia
  • Mektec Manufacturing Corporation Europe Cz S.R.O.
    Customer Service/Order Handling Coordinator
    Mektec Manufacturing Corporation Europe Cz S.R.O. Aug 2019 - Present
  • Man Diesel & Turbo Canada Ltd.
    Project And Marketing Support – Contract
    Man Diesel & Turbo Canada Ltd. Nov 2016 - Aug 2018
    Ontario, Canada
    • Administrate company intranet by creating new applications, providing access for new users and setting up project folders• Answering customer inquires • Gathering information for various bids and projects for Marine Department• Preparation and proofreading of bids for the Canadian Government• Electronic filing of project related e-mails and documents• Providing marketing support for various events (seminars, exhibitions) for Marine and PrimeServ Departments
  • Man Diesel & Turbo Canada Ltd.
    Executive Assistant
    Man Diesel & Turbo Canada Ltd. Jun 2015 - Jul 2016
    Oakville, On
    • Manage the Managing Director’s business schedule including arranging appointments and meetings• Set up and manage flow of documents to the Managing Director• Prepare internal communications as required• Coordinate management meetings, and conference calls including agendas, meeting minutes, venue bookings, preparation of expense reports, and advising all involved of the meeting time, date, location, etc.• Answering multiline telephone system• Schedule staff meetings and… Show more • Manage the Managing Director’s business schedule including arranging appointments and meetings• Set up and manage flow of documents to the Managing Director• Prepare internal communications as required• Coordinate management meetings, and conference calls including agendas, meeting minutes, venue bookings, preparation of expense reports, and advising all involved of the meeting time, date, location, etc.• Answering multiline telephone system• Schedule staff meetings and company events• Preparation and coordination of visitors to MDT-CA• Arrange and schedule travel including air tickets, hotel and car rental requirements for all Canadian offices• Provide afterhours travel support• Place catering orders for staff and/or customer meetings• Order and maintain inventory of general office & kitchen supplies • Maintain Info-Canada mailbox and forward customer inquiries to relevant departments Show less
  • Man Diesel & Turbo Canada Ltd.
    Data Protection Coordinator
    Man Diesel & Turbo Canada Ltd. Nov 2013 - Jul 2016
    Oakville, On
    • Maintain confidential records• Provide training for current and new employees• Maintain Data Protection Tool up to date with relevant company procedures • Keep employees informed about any changes or updates from head office in Germany or in regards to Canadian data protection laws.
  • Man Diesel & Turbo Canada Ltd.
    Document Control Specialist
    Man Diesel & Turbo Canada Ltd. Mar 2011 - Jul 2016
    Oakville, Ontario
    • Document control functions, including issuing, receiving and distributing drawings, and maintaining records and transmittals• Maintain Canada-dc mailbox• Photocopying, scanning and printing documents and drawings• Filing of documents, reports, drawings, and correspondence hard copies and electronic copies• Tracking of drawings & document issue dates and updating document registers• Setting up and maintaining technical reference library• Prepare material requisitions… Show more • Document control functions, including issuing, receiving and distributing drawings, and maintaining records and transmittals• Maintain Canada-dc mailbox• Photocopying, scanning and printing documents and drawings• Filing of documents, reports, drawings, and correspondence hard copies and electronic copies• Tracking of drawings & document issue dates and updating document registers• Setting up and maintaining technical reference library• Prepare material requisitions electronically on a SAP based system• Receiving vendor documentation and logging transmittals• Tracking receipt and approval of equipment manuals in access database and issue to customers• Preparation of monthly timesheet reports for Engineering department• Organize Engineering department meeting as requested• Coordinate training of new employees and co-op students for the department• Other clerical and administrative work to support engineering staff as required• Continuously improve the document management processes in the Engineering Department Show less
  • Image Honda
    Customer Service Coordinator
    Image Honda 2010 - 2011
    Hamilton, On
    • Scheduling service appointments for customers via phone or e-mail requests• Updating customers files• Generating and posting service reminders Collecting data for various reports and transferring into Excel sheets• Making follow up calls to customers regarding their satisfaction with services provided• Writing up complaint reports and informing the management• Uploading calls into Call track website• Answering question about recommended service for specific… Show more • Scheduling service appointments for customers via phone or e-mail requests• Updating customers files• Generating and posting service reminders Collecting data for various reports and transferring into Excel sheets• Making follow up calls to customers regarding their satisfaction with services provided• Writing up complaint reports and informing the management• Uploading calls into Call track website• Answering question about recommended service for specific vehicles• Following up with missed appointments• Informing customers regarding any recall on their vehicle and ordering specific parts• Maintaining the dealership email database for marketing purposes• Collaborating closely with Service and Parts Department• Responsible for organizing New Owner Car Clinics hosted by the dealership Show less
  • Consultec Ltd.
    Document Control Manager
    Consultec Ltd. 2008 - 2009
    Toronto, Canada Area
    • Training Document Control Department employees for projects, ensuring proper performance and developing a work climate to enhance motivation and productivity • Responsible for the overall quality of technical output from the department; scheduling and the utilization of manpower and resources within department• Make decisions and recommendations within authorized limits• Providing technical guidance to Document Control Coordinators• Supervising work within a Document Control… Show more • Training Document Control Department employees for projects, ensuring proper performance and developing a work climate to enhance motivation and productivity • Responsible for the overall quality of technical output from the department; scheduling and the utilization of manpower and resources within department• Make decisions and recommendations within authorized limits• Providing technical guidance to Document Control Coordinators• Supervising work within a Document Control Department• Receiving, electronically filing and stamping incoming drawings/documents, updating E-Stick files and updating database files for incoming vendor drawings/documents• Photocopying, scanning and printing documents and drawings• Keeping project database up to date• Responsible for issuing Consultec drawings and documents to client • Adhering to all aspects of Consultec Quality Management System and complying• Updating company website for specific projects• Producing different listings• Cooperating with Accounting, Mechanical, Civil and Electrical Departments Show less
  • Consultec Ltd.
    Document Control Coordinator
    Consultec Ltd. 2007 - 2008
    Toronto, Canada Area
    • Receiving and processing incoming drawings/documents• Keeping project database up to date• Creating internal circulation of drawings/documents within engineering departments• Returning reviewed drawings/documents to vendors and client along with official transmittal document• Responsible for issuing Consultec drawings and documents to client • Filing design inputs, internal circulation documents, drawings and issued Consultec drawings• Adhering to all aspects of… Show more • Receiving and processing incoming drawings/documents• Keeping project database up to date• Creating internal circulation of drawings/documents within engineering departments• Returning reviewed drawings/documents to vendors and client along with official transmittal document• Responsible for issuing Consultec drawings and documents to client • Filing design inputs, internal circulation documents, drawings and issued Consultec drawings• Adhering to all aspects of Consultec Quality Management System and complying with record keeping • Cooperating with Accounting, Mechanical, Civil and Electrical Departments• Updating stick files and archiving drawings/documents after project closeout. Show less
  • Consultec Ltd.
    Receptionist
    Consultec Ltd. 2005 - 2007
    Toronto, Canada Area
    • Answering multiline telephone• Ordering office supplies, data entry• Correspondence, shipping/receiving of packages• Updating database files - address book, employee list etc.• Collecting and processing timesheets • Maintaining central filing system and coordinating record associated with proposals and projects• Tracking and documenting employees attendance• Creating employee expense forms for reimbursement

Ivana Hacker Skills

Sap Documentum Document Management Iso 9000 Microsoft Office Technical Documentation Ms Project Engineering Autocad Software Documentation Commissioning Cad Power Generation Quality Assurance Automotive Microsoft Excel Customer Service Sharepoint Data Entry Process Improvement Procurement Project Engineering Powerpoint Documentations Documentation Microsoft Project

Ivana Hacker Education Details

  • Stredna Priemyselna Škola Strojnicka, Košice
    Stredna Priemyselna Škola Strojnicka, Košice
    High School

Frequently Asked Questions about Ivana Hacker

What company does Ivana Hacker work for?

Ivana Hacker works for Mektec Manufacturing Corporation Europe Cz S.r.o.

What is Ivana Hacker's role at the current company?

Ivana Hacker's current role is Customer Service and Order Handling Coordinator.

What schools did Ivana Hacker attend?

Ivana Hacker attended Stredna Priemyselna Škola Strojnicka, Košice.

What are some of Ivana Hacker's interests?

Ivana Hacker has interest in Social Services.

What skills is Ivana Hacker known for?

Ivana Hacker has skills like Sap, Documentum, Document Management, Iso 9000, Microsoft Office, Technical Documentation, Ms Project, Engineering, Autocad, Software Documentation, Commissioning, Cad.

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