Outsourced by PT Lawencon Internasional

Responsible for delivering business requirement documents according to the results of discussion with users and exploration with the user needs, that used by system analyst to create system requirement.• Identified and model existing business processes to BPMN notation• Gathered user requirements for business process and system improvement• Designed business process improvement• Designed documents, such as forms, reports, etc.• Identified data included in business improvementProject Involvement: • Business Process Re-engineering for Finance, Accounting, Tax Division• Business Process Re-engineering for Part Division Warehouse Management• Whistleblowing System• Audit Management System• Customer Data Warehouse• Helpdesk System

Implemented Microsoft Exchange Server and Office 365 in PT OCBC Sekuritas and PT Bahana Pembinaan Usaha Indonesia, that used as corporate email; from set up the server until the email was used by client.• Coordinated with client about project timeline and usage of its resource in client company• Configured and implemented email server using Exchange Server and Office 365• Troubleshot configuration email server problem and email usage problem to solve logging in problems, Exchange server features installation problems, Outlook features installation problems, and user’s storage problems