Ivana Barberis Email & Phone Number

Miami, Fl, Us

Miami, Fl, Us

United States

Event planner

Florida, United States

• In charge of recruiting, training, and managing food service employees.• Schedule employee work hours to ensure that all shifts are adequately covered.• Complete payroll and maintain employment records.• Ensure that customers are served quality food in a timely manner.• Regularly inspect all work areas to ensure compliance with food health and safety regulations.• Take inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.• Review sales records to determine which menu items are most profitable.

United States

• Plan and implement programs to assist 140 students in transitioning to campus.• Counseled and advised first year students on academic and personal questions and concerns• Managed administrative duties: budgeting, maintenance requests, incident reports, and room transfers• Developed a positive living environment for 140 residents, often resolving conflicts, along with 8 other staff members. • Implemented and enforced all Florida International University College and Campus Living policies, elevating academic excellence, addressing student needs, and encouraging involvement. • Publicized interaction and construction of social networks between community and residents. • Created, marketed, and led student centered hall programs to advertise social, education, diversity, health, emotional, understanding and growth

Miami-Dade County, Florida, United States

• Used social media marketing to promote hair and skin care products• Interacted with customers that were satisfied and dissatisfied with the product

Miami-Dade County, Florida, United States

• Ensured customer satisfaction by identifying and resolving customer concerns and complaints• Managed overall vehicle flow and production in car wash operation and ensured car wash compliance with standards• Maintained car wash equipment, assisted with inventory of chemical, towels and other supplies• Received payments by cash or card, and refunded claims as well as printed receipts.• Organized cash register by opening and closing it with necessary amount of money.• Aided guided, and provided information to new customers.• Showed impact of each car wash to new arriving customers

Florida/ United States

• Responsible for exceeding our customers ‘evolving expectations by providing “best in class” customer service and a pleasant and fulfilling shopping experience• Worked in a in a high paced environment and maintain a calm, professional demeanor while performing duties in an accurate manner• Delivered exceptional customer service and met sales and productivity goals• Engaged customers in a courteous, helpful and respectful manner, promptly and politely responds to customer inquiries and customer requests for support• Processed customer transactions through the register and customer service desk• Collected and processed payment from customer and enter into register (includes applying coupons, providing change and receipts)

International Business, International Business/Trade/Commerce, Freshman

Education record