Ivana Barberis Email & Phone Number

Miami, FL, US

United States

Event planner

Florida, United States

• In charge of recruiting, training, and managing food service employees.
• Schedule employee work hours to ensure that all shifts are adequately covered.
• Complete payroll and maintain employment records.
• Ensure that customers are served quality food in a timely manner.
• Regularly inspect all work areas to ensure compliance with food health and safety regulations.
• Take inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.

United States

• Plan and implement programs to assist 140 students in transitioning to campus.
• Counseled and advised first year students on academic and personal questions and concerns
• Managed administrative duties: budgeting, maintenance requests, incident reports, and room transfers
• Developed a positive living environment for 140 residents, often resolving conflicts, along with 8 other staff members.
• Implemented and enforced all Florida International University College and Campus Living policies, elevating academic excellence, addressing student needs, and encouraging involvement.
• Publicized interaction and construction of social networks between community and residents.

Miami-Dade County, Florida, United States

• Used social media marketing to promote hair and skin care products
• Interacted with customers that were satisfied and dissatisfied with the product

Miami-Dade County, Florida, United States

• Ensured customer satisfaction by identifying and resolving customer concerns and complaints
• Managed overall vehicle flow and production in car wash operation and ensured car wash compliance with standards
• Maintained car wash equipment, assisted with inventory of chemical, towels and other supplies
• Received payments by cash or card, and refunded claims as well as printed receipts.
• Organized cash register by opening and closing it with necessary amount of money.
• Aided guided, and provided information to new customers.

Florida/ United States

• Responsible for exceeding our customers ‘evolving expectations by providing “best in class” customer service and a pleasant and fulfilling shopping experience
• Worked in a in a high paced environment and maintain a calm, professional demeanor while performing duties in an accurate manner
• Delivered exceptional customer service and met sales and productivity goals
• Engaged customers in a courteous, helpful and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
• Processed customer transactions through the register and customer service desk
• Collected and processed payment from customer and enter into register (includes applying coupons, providing change and receipts)

International Business, International Business/Trade/Commerce, Freshman

Education record