Ivana Lisnich Email & Phone Number

Assisted division managers with administration tasks for bids, administered contracts in Bidnet and Munis, collaborated with vendors on getting their documentation and insurance ready for contracts and coordinated insurance approval with the Village’s Risk Manager. Reviewed and standardized operation procedures to achieve maximum efficiency. Processed all FOIA requests for Public Works, managed the department’s website, collaborated with the Director and Assistant Director on accreditation process, developed a safety plan for the department, processed invoices, answered front office telephones and created work orders in Tyler EAM, processed timecards, served as the Village’s liaison for Waste Management, and performed various administrative work.

Spent valuable time with my family. Worked part-time in a family business.

Administered all aspects of post-marketing research project for a pharmaceutical company for attaining designated outcomes in an efficient manner. Prepared schedules to ensure completion of assigned projects within restricted timeframe. Updated and maintained data in Excel and Access to mitigate risk factors. Managed payroll and office operations, while maintaining shared drive, printers, and backups. Streamlined workflow by timely preparing materials and invoices for distribution to multiple partners and participants. Developed and managed business relationships with internal and external stakeholders to ensure continuous business development. Re-negotiated contracts with vendors that resulted in reduction of operational costs by 10%.

Directed deployment of Spark business IM on Openfire server for achieving operational efficiency and effectiveness. Managed Microsoft Exchange e-mail accounts as well as troubleshooting network connectivity issues for ensuring seamless operational activities. Utilized advanced technical knowledge and resolved hardware and software related issues. Delivered quality support to remote users via VNC, while managing user accounts in Active Directory.

Trained staff on software utilization and provided ongoing software support for EndNote and Signal. Coordinated clinical experiments, analyzed research data, created and maintained laboratory website using HTML and CSS.

Managed and coordinated all aspects of post-marketing research project for a pharmaceutical company. Planned schedules to ensure deadlines and project goals are met. Prepared materials for distribution to multiple partners and participants, cleaned and entered data, prepared invoices, created and maintained Access databases, reported adverse events, kept up business connections. Helped prepare IRB applications.

Masters

Bachelor, Cum Laude