Ivana Micovic Email & Phone Number

København, Hovedstaden, Danmark

Areas of responsibility cover:- Communicate with stakeholders to identify and define requirements, scope and objectives- Develop and track project plans, resources and dependent deliverables- Ensure the development of suitable user guides and training- Ensure that documentation is current, properly filed and stored- Support relevant activities related to test and (GxP) validation

Capital Region, Denmark

Ballerup, Hovedstaden, Danmark

Ballerup, Hovedstaden, Danmark

Ballerup, Capital Region, Denmark

Sydhavn

As an employee at Home I handle, and will continue to handle, administrative tasks (independently and in teams).Work Assignments:• Telephone customer service.• File creation.• Preparation of documents, including purchase agreements.• Other administrative tasks.• Assistant at open house.

København, Capital Region, Denmark

In my time at Calvin Klein Underwear, I, as a person and colleague, achieved the status as one of the top-ranked sales advisors with regards to sales and profit. I, together with my team, worked to minimize losses, and in the end, I was rewarded with the responsibility of overlooking the store to ensure the visual distinction and proper maintenance of it.Work Assignments:• Customer sales.• Storage overview - keeping a check on the store inventory, to consider which items to ship to the store. • Controlling budget - ensuring that the store is able to hit the designated KPI's. • Helped to create a new structure and understanding of the store and its warehouse.

Region Hovedstaden, Danmark

In my time at Dental House, I have planned, marketed, organized and coordinated marketing plans and promotional campaigns. This has not only strengthened my administrative skills, but also created a knowledge and interest in project management.Work Assignments:• Online marketing activities.• Creating content for online platforms (primarily Facebook)• Copywriting, content for internal blog• Sales. Calling dental clinics to establish meetings.• Following up with existing customers

Brief description:Lastly I have achieved an understanding of entrepreneurship, but also process optimization, as well as a full understanding of currency process and its value, not only for one's business but also for the company's customers.Work Assignments:• Customer sales.• Process Optimization• Milestone Planning• Lean process• Value Proposition• Management

Københavnsområdet, Danmark

In my time as a sales assistant at Illum, I created the best possible experience for the customers, as well as created solid growth and earnings for the store.Work Assignments:• Customer sales.• Storage overview - keeping a check on the store inventory, to consider which items to ship to the store.

Lyngby

Region Hovedstaden, Danmark

Work Assignments:• Handling the company mailbox• Responsible for in-house billing• Transcription - turning offline documents into digital documents• Ad-hoc assignments

Skovlunde

Work Assignments:• Schedule planner

Bachelor'S Degree, Innovation And Entrepreneurship

Brief description: • The education focuses on giving the students the right tools. Both for the entrepreneurs and those who want to work.

Kort Videregående Uddannelse, Administrationsøkonom

Activities and Societies: Brief description: • The focus of the education was on the public sector. The processes that take place.

Stx, Samfundsfag/Engelsk