Ivana Sosa Email & Phone Number

New York, New York, United States

-Manage data integrity in the Grant Portal by diligently ensuring the data is clean through routine checks and proposing solutions to improve data integrity.-Lead system testing activities in coordination with other team members; assemble testing groups, write UAT (testing) protocols, submit tickets, ensure remediation and manage release with a third-party.

Springfield, Massachusetts Metropolitan Area

-Work collaboratively with YW teams to integrate HIV prevention and intervention within existing policies, programs, and services toward the goal of addressing survivors’ whole identities, needs, and life circumstances;-Identify effective practices and propose implementation strategies in support of the integration of HIV prevention and intervention within.

• Coordinate with program partners and key stakeholders to develop data collection systemsthat align with program goals
• For each funded grant,
• Work with team to identify what data needs to be collected for grant reporting purposes
• Develop tracking systems in the database
• Develop reports to measure progress towards grant outcomes
• Track all reporting and compliance requirements in regards to the government grants and grantcontracts we receive. Ensure our compliance with each grant contract.

Springfield, Massachusetts

• Answer 24 hour Intake Line for Domestic Violence and Sexual Assault Services
• Enter hotline statistics, intakes and other documents into computer database
• Log-in to daily bed-update system and maintain bed tracking log
• Conduct shelter and community-based intake
• Maintain communication with shelter and community-based staff
• Complete all required paperwork

New York, New York, United States

The law school pathways program is designed to aid first generation, low-income, and minority students from the Harlem/Bronx/Uptown area who are considering attending law school.The yearlong program will bring selected participants to Columbia Law School for"Saturday Academies." These sessions will feature counseling on the law school application process.

Boston, MA

• Advocated for Sex Work Decriminalization
• Developed inclusive surveys on Sex Work Decriminalization in Massachusetts
• Facilitated a symposium of over 120 attendees
• Created a resource document for symposum attendees with over 20 organizations
• Analyzed quantitative and qualitative survey data
• Filmed a 25-minute-long documentary

Greenfield, Massachusetts

• Register and/or pre-register patients
• Collect/verify/update all account demographic and financial information including insurance information within established quality assurance thresholds
• Adhere to call guides and communicates in a professional, respectful and appropriate manner to all patients and/or family members as well as hospital staff
• Receive and assess requests from all major customer constituencies: patients, providers, service areas and payers
• Collaborate with all service areas and acts as liaison between Baystate Health and our external customers to satisfy customer requests
• Perform responsibilities within established customer service standards

• Processed terminations of employees in the company
• Communicated with managers to complete termination processes
• Delivered and installed hardware devices for employees and business partners (eg. monitors, docking stations,etc.)
• Picked up outdated/unwanted hardware equipment for business partners and employees
• Built desktops, thin clients, and laptops
• Shipped equipment to company’s field agents

• Built/modified databases for employees and business partners
• Assisted with technical difficulties regarding databases
• Transferred data from old databases to current databases
• Consolidated daily maintenance notifications and their relative reports of failed backups and deleted drives in relation to servers and databases
• Assisted in the application and management of database changes across development and production platforms
• Migrated team-tasks and tickets onto Sharepoint-based digital environment

• Responsible for receiving and confirming the arrival of all hardware devices for the company
• Worked with HP Service Manager and Ariba to update and close tickets
• Contacted business partners whom we worked with
• Filed packing slips from 2000-2015 in Filenet site
• Provided weekly inventory of hardware in warehouse
• Allocated software from terminated employees using UAPM site

Doctor Of Law - Jd, Law

Bachelor Of Arts - Ba, Political Science And Government

International Relations And Affairs

Activities and Societies: Pacific Islander Club, Latino Club, Cru, Cadet Entertainment