Ivan Baetiong Email & Phone Number

Ipswich, England, United Kingdom

Frankfurt Am Main Area, Germany

2 Cadogan Place, London, England, Sw1X 9Py

My previous role as an IT Coordinator is to support the company (Jumeirah) with its needs for IT related cases, working with different systems that supports our hotel management and provides better management of our work environment.-Working with current and new projects with different vendors and different systems.-1st level / 2nd level Support being able to work assist colleagues with their difficulties with IT related issues and also to escalate cases to the right system providers.-Cooperate with the team to make the helpdesk much effective and efficient.-Correct management of time and support for all properties in london.

2 Cadogan Place, London, England Sw1X 9Py

IT apprentice being able to embrace and develop my skills and abilities studying how IT revolves around the hospitality businesses mainly JUMEIRAH. My responsibilities are not limited but extends on a wide and complex roles. Working alongside my team whose willingly guiding me and providing me all knowledge that are essential to execute my responsibility properly. My current job roles involves the following:-Working and communicating with our software providers such as OPERA,ADACO etc.-(Customer Service) We are very well engaged with our customers ensuring that their needs are given solution and provided in the best way possible.-Server Management-Expanding and developing our internal resources with the installation of IT software and hardware.

2Nd Floor, Middleborough House, 16, Middleborough, Colchester, Co1 1Qt

Working as an employed intern on the purpose of getting to know how SEO and Digital Marketing works in the digital network, also exposing us into the real world of work.

Higher Apprenticeship In It, Software, Web & Telecoms Professional, Systems And Networking

Diploma in Professional Competence for IT and Telecoms Professionals Diploma For ICT Professionals (Systems and Principles) (QCF)

Apprentice Learning Program For It, Advanced Apprenticeship For It, Software, Web,& Telecoms Professionals

I was an apprentice student of QA ltd. While working for Jumeirah Resorts and Hotels, as part of their program I undergo training.

Btec National Diploma For Information Technology / Career Academy Participant, Merit Overall

Attended a 3 years of Information Technology with different levels of knowledge trainings and also a participant of Career Academy.