Team Leader specialized in management and organization of 3 work groups (Oracle, MySQL and SQL Server)Identification, evaluation and direction of prioritiesPlanning and sharing of short and long term activities with work groupsImplementation of automation, control and reporting procedures in order to improve team work and customer satisfactionCustomer management regarding problems, needs and requests, both in daily life and during emergencies (war room / fault / disservices) with punctual feedback and constant presence.Coordination and planning of attendance, holidays, permits and availability.Experienced Database Administrator (analysis and troubleshooting of issues concerning performance and application faults, analysis of databases and centralized systems, daily maintenance) skilled in Oracle Database.