Ivan Biava

Ivan Biava Email and Phone Number

Tech Entrepreneur l Senior Customer Director l SaaS l CX l CS l User Engagement l PLG l Growth @ Omie
sao paulo, sao paulo, brazil
Ivan Biava's Location
Florianópolis, Santa Catarina, Brazil, Brazil
Ivan Biava's Contact Details

Ivan Biava personal email

n/a
About Ivan Biava

Founder of Conpass, a company specialized in Customer Experience for software companies, which was acquired by Omie in January 2022. Our product has impacted more than 40 million users in more than 11.000 companies.I worked as Chief Customer Officer (CCO) at Omie, the leading cloud ERP software and financial services for Small and Medium Business (SMB) in Brazil. The Customer area integrates the Customer Success and Customer Experience teams, managing the customer experience of 5 products, more than 150,000 customers and a team of ~115 people.

Ivan Biava's Current Company Details
Omie

Omie

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Tech Entrepreneur l Senior Customer Director l SaaS l CX l CS l User Engagement l PLG l Growth
sao paulo, sao paulo, brazil
Website:
omie.com.br
Employees:
502
Ivan Biava Work Experience Details
  • Omie
    Shareholder
    Omie Mar 2024 - Present
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  • Omie
    Chief Customer Officer
    Omie Feb 2023 - Mar 2024
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  • Omie
    Senior Customer Director
    Omie Feb 2022 - Jan 2024
    Florianópolis, Santa Catarina, Brasil
    I currently work as Senior Customer Director at Omie, an area that integrates the Customer Success and Customer Experience teams, managing the customer experience of 5 products, more than 120,000 customers and a team of 115 people.
    View
  • Practical Stoicism
    Owner
    Practical Stoicism Apr 2021 - Present
    Building Nova Stoa, the biggest stoic community in Latin America. More than +132K followers. Stoicism is a philosophical school, which has existed for over 2000 years, influenced names like Theodore Roosevelt, George Washington, Tom Brady, J.K Rolling, Tim Ferriss, Brad Feld and Warren Buffet; and contributes to a better life. The purpose is to impact as many people as possible and spread the good.
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  • Estoicismo Prático
    Contributor
    Estoicismo Prático May 2020 - Apr 2021
    -
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  • Conpass
    Ceo & Founder
    Conpass Feb 2016 - Jan 2022
    Florianópolis E Região, Brasil
    Acquired by Omie.The leading Customer Experience Automation Platform for web softwares in Latin America.Founder of Conpass, a company specialized in Customer Experience for software companies, which was acquired by Omie in January 2022. Our product has impacted more than 30 million users in more than 6,000 companies worldwide.
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  • Engaming
    Ceo & Co-Founder
    Engaming Mar 2015 - Jan 2016
    Florianópolis E Região, Brasil
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  • Letterbe
    Ceo & Co-Founder
    Letterbe Oct 2013 - May 2015
    Florianópolis, Sc. Brasil.
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  • Entrepreneurship Lab
    Consultant
    Entrepreneurship Lab Apr 2014 - Apr 2015
    Florianópolis E Região, Brasil
  • Aiesec
    Project Manager
    Aiesec Aug 2014 - Mar 2015
    Florianópolis E Região, Brasil
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  • Brf
    Industrial Engineering Intern
    Brf Jan 2014 - Feb 2014
    Acompanhamento das atividades do setor de manutenção elétrica do setor de Industrializados da Unidade Industrial de Videira. Estudo dos processos envolvidos na área. Desenvolvimento de um simulador, utilizando o software Arena Simulation, da linha ouro de produção de bolognas. Desenvolvimento de um projeto de melhorias na linha ouro de produção de bolognas.
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  • Robotics Lab
    Robotics Researcher
    Robotics Lab Sep 2011 - Aug 2013
    Desenvolvedor de placas de circuito impresso para sistemas robóticos. Projeto de sistema de eletrônica embarcada para um veículo remotamente operado, um submarino para efetuar batimetria de águas rasas e a inspeção e medição de barragens. Desenvolvimento de um controlador para os propulsores de um veículo remotamente operado subaquático.
  • Brf
    Administrative Analyst
    Brf Aug 2007 - Feb 2010
    Auxilio na área financeira e de controle. Emissão de documentos governamentais essenciais ao processo de transporte e produção fabril. Programação de abate. Treinamentos ministrados para ensino do uso do sistema SAP/ R3. Avaliador do programa 5 S’s.
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Ivan Biava Skills

Empreendedorismo Empresas Startups Entrepreneurship Startup Enxuta Lean Startup Marketing Digital Vendas Business Strategy Pitch Microsoft Powerpoint User Onboarding Start Ups Gamification Microsoft Excel Innovation Development Planejamento Empresarial Project Management Business Planning Saas Business Process Manegement Team Leadership Sales Customer Success Project Manegement Startup Development Innovation User Experience Design Thinking Start Up Environment Start Up Consulting Innovation Consulting Conversion Rate Optimization Seo Digital Marketing Agile Methods Production Engineering

Ivan Biava Education Details

Frequently Asked Questions about Ivan Biava

What company does Ivan Biava work for?

Ivan Biava works for Omie

What is Ivan Biava's role at the current company?

Ivan Biava's current role is Tech Entrepreneur l Senior Customer Director l SaaS l CX l CS l User Engagement l PLG l Growth.

What is Ivan Biava's email address?

Ivan Biava's email address is iv****@****.com.br

What schools did Ivan Biava attend?

Ivan Biava attended Federal University Of Santa Catarina, Disney Institute, University Of California, Berkeley, Sebrae.

What are some of Ivan Biava's interests?

Ivan Biava has interest in Bpm, Gamification, User Onboarding, Education, Marketing Digital, Gamificação, Growth Hacking, Startups, Lean Startup.

What skills is Ivan Biava known for?

Ivan Biava has skills like Empreendedorismo, Empresas Startups, Entrepreneurship, Startup Enxuta, Lean Startup, Marketing Digital, Vendas, Business Strategy, Pitch, Microsoft Powerpoint, User Onboarding, Start Ups.

Who are Ivan Biava's colleagues?

Ivan Biava's colleagues are Flávio Macedo, João Souza, Daniele Medeiros, Натусик Пименова, Edisio Caribe, João Victor Nascimento, Rafaella Tiemi Batista De Moraes.

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