Ivan Coronel Email & Phone Number

Cincinnati, Oh

Individual Division - Disability IncomeSoftware Delivery•Driving and contributing towards upgrade overhaul and deployment of primary Sales Software Tool, including updated specifications and marketing materials for four distinct products, and implementing all products into one new software platform• Successfully catered and resolved field producer pain points for an improved user experience• Enhanced department’s Enrollment Tool in 7 month period improving production efficiency by 2x, with increasing the capacity of processing new incoming business• Successful project delivery with accordance to Agile/Scrum software development principles• Conducts QA testing during development cycles and requirements validation at end phase• Drives the implementation of new product or business initiatives to Disability Income's primary software tool and other software related needsSoftware Support• Primary resource and contact of Disability Income's software tools• Analyzes software related issues, produces system change requests, and conducts quality testing• Handles software related budget information for analysis and provides recommendations• Liaison between the DI Business area and Software Team• Coordinates regularly with company management and Project Managers• Supports internal Marketing partners with software related needs• Produces Business and Functional Requirements, and any software related documentation• Created and organized regression cases used in deployment cyclesSoftware Programming - Coding Work• Produced C# program in Visual Studio environment to automate regression testing, which was previously a manual process that can take days to conduct; program only takes seconds

Cincinnati Area, Ky

Global Technology Systems Project Support (Business Analyst responsibilities) | 2016-2018• Drove improvement of call center technologies for iPad infrastructure 3.3x. Main driver to achieve 100% operational status throughout 120+ global call centers• Influenced an increase in overall call center iPad usage and aided in the improvement of Team Leader capabilities• Tracked and planned executions across various teams throughout development• Facilitated communications across development teams ensuring forward progress• Drove the success of implementing major additional features to existing internal frameworks• Development Team’s successful implementations were rewarded and recognized as ‘best team performance’ from department review board• Provided weekly project status reports to Executive TeamQuality Analyst | 2016-2018• UI and unit testing for iOS applications• Scheduling and payroll application testing• Produced and updated testing documentationsProgrammer | 2015-2016• Modernized and improved CVG’s public website by revitalizing front-end features• Development for both web-based and native iOS applications that help support business operations

Cincinnati, Oh

Introduction to technology workforce and initial experience with physical technologies behind business networks• Contributed in XU's Information Technology program to upgrade and update Xavier’s computer network• Distributed hardware technologies through the facility• Conducted reimagining of hardware and troubleshooting