Ivan Ramos Email & Phone Number

London, GB

London Area, United Kingdom

London, United Kingdom

London, United Kingdom

• MAIN ACHIEVEMENTS Controlled costs and increased profits at Little Bird Chiswick turning it into a profitable restaurant. Recruited and trained new staff for the opening of Little Bird Battersea as well as all other.
• Being fully financially accountable for the three restaurants of the group, from recruitment, onboarding, and training, through to all elements of financial control.
• Establishing Little Bird as a brand by creating synergy and consistency between both units
• To monitor weekly/monthly financial reports and KPI’s, improve controllable costs and identify new sales oppor-tunities
• Recruiting, develop and maintain a professional and customer focused team
• Ensuring that all personnel records are being kept up to date and all H&S staff inductions at Rock & Rose and Little Bird are conducted as per company policy

London, United Kingdom

• MAIN ACHIEVEMENTS Successfully tightened up stock control, reviewed prices and brought the drinks GP to a consistent stable target Built a closed knit team which greatly reduced staff turnover Ended restaurant theft.
• Lead and motivate both bar and floor staff from the front to deliver a prompt, efficient and knowledgeable service at all times
• Train new members of staff on hospitality, service and product knowledge
• Perform monthly stock audits and reports
• Analyse sales and audit reports and implement strategies in order to maximise business profits
• Develop and maintain seasonal cocktail & wine lists following current trends and demands as well as creating be spoke events menu

London, United Kingdom

Part time work while taking a BSc in Multimedia Computing and Technology.

Bachelor Of Science (Bsc), Multimedia Design Technology, 1St Class Degree

Degree, Information And Technology