Oversaw the research, creation, execution, revision and reporting of test plans and tests to certifycustom Financial Planning and Analytics Employee Position Management and Budgeting systemoverhaul and automate organization-wide position budgeting, requestions and position hiring andposition transitions.• Categorized and reduced 5+ years of regression tests by 35% to reduce manual and automated effortfor recertification.• Worked closely with key stakeholders, developers and project management to ensure functional and non-functional requirements made sense and worked as designed.• Regularly revised requirements for both testing and product requirements in response to feedback.

Developed and tested a lead lifecycle management system on the Salesforce Platform. Responsibilities included adding new features, updating a monthly release test plan, test case creation, execution, leading a team of 5 engineers and engaging the Product Management team to ensure features integrated as designed.• Leveraged extensive web application experience to lead efforts to quickly triage and resolve bugs across teams, allowing for more time to develop new features.• Created a QA onboarding course to teach quality procedures, reducing the training timefor new hires by 50% and increasing team productivity.• Onboarded new staff on lead system functional requirements and parameters to standardizetest execution and reporting.

Participated in planning, developing, testing and maintaining products throughout the Salesforce platform stack, including User Interfaces, Customizations, APIs, Partner Integration Tools, Data Tracking, and Analytics Tools. Contributed to system, functional, and unit test systems.• Used cross-team knowledge and collaboration to allow developed features to work well with themany Salesforce [platform] components.• Recognized multiple times as a customer champion for dedication to resolving customer issues on Partner Integration Tools, Lightning Data Services, and Sales Object teams.• Granted co-inventor status for 3 SaaS data processing patents for large-scale log parsing and processing, reliable, unique key generation in a distributed system, and in-place data transformation using anonymous functions.• Conducted monthly developer onboarding sessions, introducing 30+ new hires per quarter to proprietary development frameworks, reducing ramp time and enhancing team productivity.

Developed tests and test frameworks for workload and data simulations for Virtual Desktop Infrastructure (VDI), Virtualized Capacity Planning, and Virtualization Management Servers. Led release efforts with a team of engineers to ensure on-time testing results, revealing many significant issues before release. Became a customer-facing representative for product management to resolve product deployment issuesof Virtualized Desktop Management systems.• Created test frameworks to achieve 100% automation coverage for VDI solutions, virtualizationperformance simulations, and virtual server management, reducing manual testing efforts.• Developed a virtualization management server metrics simulation system, reducing thedevelopment, demo, and validation budget by 1-2 million dollars.• Led a team of 6 engineers to deliver on-time test results, ensuring product release cycle milestones.• Delivered an exhaustive report on equipment performance, showcasing a 900-1300% improvement in production and testing environments, reducing the virtualization adoptions reports and increasing the system's overall capacity.• Collaborated directly with customers to resolve software configuration issues with enterprise VDIcustomers, increasing customer satisfaction and speeding up site deployment by up to 30x.

Created an interactive visual software lifecycle management site to allow a visual map of the various stages of the software lifecycle by which a user could retrieve supporting documentation and forms to supplement the text-based content management system.