With over 15 years of experience as a Salesforce expert and IT consultant, I have a proven track record of driving operational efficiency and customer satisfaction through strategic CRM implementations and innovative technology solutions. My expertise spans across multiple industries, including healthcare, digital services, and international project management, where I have successfully led complex projects and provided strategic guidance.
Forteneer, Llc
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Chief Executive OfficerForteneer, Llc
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Crm Systems ManagerMomentum May 2019 - Apr 2022• Led CRM-business process integration, focusing on operational efficiency and user support.• Handled ad hoc report and dashboard requests, contributing to data-driven decision-making and user support.• Implemented system efficiency initiatives, leading to improved customer satisfaction.• Managed change initiatives, including user training and adoption strategies.• Analyzed and fully documented company business processes, redesigning key processes to optimize the capabilities of Salesforce Sales and Service Clouds.• Integrated third-party solutions, such as credit checking and VoIP telephony, to enhance system functionality and streamline operations.• Led the transition from on-site to remote work during the pandemic, ensuring seamless operations and continuity of services.
Ivan Flores Education Details
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Claremont Graduate UniversityManagement Information Systems
Frequently Asked Questions about Ivan Flores
What company does Ivan Flores work for?
Ivan Flores works for Forteneer, Llc
What is Ivan Flores's role at the current company?
Ivan Flores's current role is Chief Consulting Officer at Forteneer, LLC.
What schools did Ivan Flores attend?
Ivan Flores attended Claremont Graduate University.
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