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Ivan Garkusha Email & Phone Number
Director, Managed Services
at
NetCracker
2 work emails found
@netcracker.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Managed Services
Location
Cincinnati, Ohio, United States
Company size
Who is Ivan Garkusha? Overview
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Quick answer
Ivan Garkusha is listed as Director, Managed Services at NetCracker, a with 6252 employees, based in Cincinnati, Ohio, United States. AeroLeads shows a work email signal at netcracker.com and a matched LinkedIn profile for Ivan Garkusha.
Ivan Garkusha previously worked as Regional Support Manager at Netcracker and Technical Support Manager at Netcracker. Ivan Garkusha holds Specialist, Propagation Of Bio-Electric Signals In Conducting Tissues from Lomonosov Moscow State University (Msu).
Company email context
Email format at NetCracker
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{last}@netcracker.com
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AeroLeads found 2 current-domain work email signals for Ivan Garkusha. Compare company email patterns before reaching out.
Profile bio
About Ivan Garkusha
OSS/BSS Managed Services and Support, Incident management, Pre-sale technical presentations, Technological audit, End-to-end product-specific training organization and delivery
Listed skills include Hr and Budgeting.
Current workplace
Ivan Garkusha's current company
Company context helps verify the profile and gives searchers a useful next step.
Netcracker
10 roles
Ivan Garkusha work experience
A career timeline built from the work history available for this profile.
Director, Managed Services
Current
May 2014 - Present
Regional Support Manager
May 2012 - May 2014
Technical Support Manager
Jan 2011 - May 2012
Senior Analyst, Customer Support
Aug 2010 - Jan 2011
Technical Support Coordinator
Managing the sub-projects within Technical Support Services.Expert evaluation and dispatching of complicated Service Requests. SLA control and reporting.Solving the situations of strain in technical support, prevent further escalation to executive level. Ensuring sufficiency or resource and priority for soonest SR processing.
Feb 2009 - Aug 2010
Incident Manager, Head Of Local Technical Support Group
Incident Management.Organizing the critical points monitoring and automated incident notifications. Escalation procedure development and implementation. Incident classification and dispatching. Resolution monitoring, SLA control. Post-incident reporting. Local Technical Support (LTS).Dispatching Service Requests and SLA control. Regular reporting on LTS activities. Inspiring team spirit within LTS group and Customer's team. Maintaining solution stability and continuty, Change management. Resolving end-users problems and on-the-job assistence.
Jun 2007 - Feb 2009
Dep. Head Of Client Training Team
Team resource management Planning and reportingAll features of Lead Specialist position are inherited.
Jan 2006 - Jul 2007
Pre-Sales Technical Expert
Pre-sales technical presentations and product live demonstrations.Demo environment roll-out and custom configuration.RFP processingParticipated in 25+ projects(10+ presentations/demo, 2 tenders won)
Jun 2004 - May 2007
Lead Specialist Of Training Department
End2end training project management (on-site and in the training center):-internal trainings for CBOSS staff (with own and outsourced trainers)-Customer trainings (Russian and foreign)Lectures, labs, exams.Training materials development and actualization. Training environment roll-out and support.Specialization:Postpaid billing and Tariffication, Customer Care, Finance and Revenue Assurance, Prepaid Rating, Reporting, Data AnalysisParticipated in 20+ training projects, Managed 6 major projects
May 2002 - Jan 2006
Team & coworkers
Colleagues at NetCracker
Other employees you can reach at netcracker.com. View company contacts for 6252 employees →
VT
Volha Trafimenkava
Colleague at NetcrackerBelarus
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EA
Egor Akimov
Colleague at NetcrackerMinsk, Belarus
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MK
Mallikarjuna Kunka
Colleague at NetcrackerHyderabad, Telangana, India
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LA
Lucas Alcantara
Colleague at NetcrackerSão Paulo, Brazil
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SZ
Sergey Zinchenko
Colleague at NetcrackerRussia, Russian Federation
View →
YA
Yulia Artemenko
Colleague at NetcrackerVancouver, British Columbia, Canada
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ST
Sergey Turkin
Colleague at NetcrackerPune, Maharashtra, India
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LK
Lakhichandra Kumar
Colleague at NetcrackerBengaluru, Karnataka, India
View →
IS
Intipalli Swapneel
Colleague at NetcrackerHyderabad, Telangana, India
View →
HS
Harshita Sachdev
Colleague at NetcrackerPune, Maharashtra, India
View →
Volha Trafimenkava
Colleague at NetcrackerBelarus
View →
EA
Egor Akimov
Colleague at NetcrackerMinsk, Belarus
View →
MK
Mallikarjuna Kunka
Colleague at NetcrackerHyderabad, Telangana, India
View →
LA
Lucas Alcantara
Colleague at NetcrackerSão Paulo, Brazil
View →
SZ
Sergey Zinchenko
Colleague at NetcrackerRussia, Russian Federation
View →
YA
Yulia Artemenko
Colleague at NetcrackerVancouver, British Columbia, Canada
View →
ST
Sergey Turkin
Colleague at NetcrackerPune, Maharashtra, India
View →
LK
Lakhichandra Kumar
Colleague at NetcrackerBengaluru, Karnataka, India
View →
IS
Intipalli Swapneel
Colleague at NetcrackerHyderabad, Telangana, India
View →
HS
Harshita Sachdev
Colleague at NetcrackerPune, Maharashtra, India
View →
1 education record
Ivan Garkusha education
FAQ
Frequently asked questions about Ivan Garkusha
Quick answers generated from the profile data available on this page.
What company does Ivan Garkusha work for?
Ivan Garkusha works for NetCracker.
What is Ivan Garkusha's role at NetCracker?
Ivan Garkusha is listed as Director, Managed Services at NetCracker.
What is Ivan Garkusha's email address?
AeroLeads has found 2 work email signals at @netcracker.com for Ivan Garkusha at NetCracker.
Where is Ivan Garkusha based?
Ivan Garkusha is based in Cincinnati, Ohio, United States while working with NetCracker.
What companies has Ivan Garkusha worked for?
Ivan Garkusha has worked for Netcracker and Cboss.
Who are Ivan Garkusha's colleagues at NetCracker?
Ivan Garkusha's colleagues at NetCracker include Volha Trafimenkava, Egor Akimov, Mallikarjuna Kunka, Lucas Alcantara, and Sergey Zinchenko.
How can I contact Ivan Garkusha?
You can use AeroLeads to view verified contact signals for Ivan Garkusha at NetCracker, including work email, phone, and LinkedIn data when available.
What schools did Ivan Garkusha attend?
Ivan Garkusha holds Specialist, Propagation Of Bio-Electric Signals In Conducting Tissues from Lomonosov Moscow State University (Msu).
What skills is Ivan Garkusha known for?
Ivan Garkusha is listed with skills including Hr and Budgeting.
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