Iván Gómez-Pardo
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Iván Gómez-Pardo Email & Phone Number

Customer Support and Success Manager at eSave
Location: L'hospitalet De Llobregat, Catalonia, Spain 8 work roles 5 schools
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Current company
Role
Customer Support and Success Manager
Location
L'hospitalet De Llobregat, Catalonia, Spain
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Who is Iván Gómez-Pardo? Overview

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Iván Gómez-Pardo is listed as Customer Support and Success Manager at eSave, a with 43 employees, based in L'hospitalet De Llobregat, Catalonia, Spain. AeroLeads shows a matched LinkedIn profile for Iván Gómez-Pardo.

Iván Gómez-Pardo previously worked as B2C Operations Team Lead at The Knot Worldwide and Operations Enablement Specialist at The Knot Worldwide. Iván Gómez-Pardo holds University Degree, Psychology from Universitat Oberta De Catalunya.

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About Iván Gómez-Pardo

My career began with jobs in large logistics companies such as Leroy Merlin and companies in the education sector. I started to develop skills that I would later improve (management and leadership of groups). When I finished my degree in philosophy (UB), I started my studies linked to personal and business development in two ways: -Master in NLP - Neurolinguistic Programming - at the OKPNL school (certified by the AEPNL). -Master in Strategic Coaching from Tino Fernández. First Spaniard to work for Robbins Research InternationalTo continue learning, in 2018 I started a degree in Psychology (UOC), which I finished in 2022. I did my university mention in Neuropsychology and my internship in Neuroscience and Medical Neurology. During this time I improved my English (C1) and started studying German, reaching B1 level (working in a German company helped). In the end, I decided to use my background in my new role at TKWW and took the position of Operation Enablement Specialist. My experience in this position has not only taught me various platforms such as Metabase, Trello, Jira, Smartsheet, Confluence; but also team skills such as: accountability, building trust, commitment to the job and #hustleeveryday.Following the core value of #dreambig, my goal is to continue growing in companies where I can use my skills as a junior project manager to (1) establish correct project lifecycles, (2) establish the MACD principle and (3) manage not only teams but also their members. All this to add value and keep learning.

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Iván Gómez-Pardo's current company

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eSave
Esave
Customer Support and Success Manager
Mataró, CT, ES
Employees
43
AeroLeads page
8 roles

Iván Gómez-Pardo work experience

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Customer Support And Success Manager

Mataró, Ct, Es

B2C Operations Team Lead

Barcelona, Catalonia, Spain

Work on the development of the B2C team and department through growth strategies, organisation, time management, etc. As with data collection and projects to improve user service.

Operations Enablement Specialist

Sant Cugat Del Vallès, Catalonia, Spain

Going further with the training process, different learning paths have been created during this stage. These paths lead the employees to enhance their knowledge of the different departments and processes.Furthermore, a review of the processes is carried out, not only on a training level, but also on an operational level. In this way, support is given to the departments through more advanced project management tools such as: Smartsheet, Jira, Confluence, SQL, ...In this way… Show more Going further with the training process, different learning paths have been created during this stage. These paths lead the employees to enhance their knowledge of the different departments and processes.Furthermore, a review of the processes is carried out, not only on a training level, but also on an operational level. In this way, support is given to the departments through more advanced project management tools such as: Smartsheet, Jira, Confluence, SQL, ...In this way, project manager tasks are employed and executed using procedures and techniques such as agile, scrum, waterfall, ... in the implementation of new tools and processes and their subsequent training of the teams. Show less

Oct 2022 - Aug 2024

Training & Enablement Specialist

Sant Cugat Del Vallès, Catalonia, Spain

The main functions are to train new recruits in the different processes of the different departments. To do this, documentation was created, thanks to google slide, google docs, Lucid, etc. and then the trainings were done receiving feedback to improve the process. These trainings were carried out in both Spanish and English and the aim was not only to train new recruits but also to look for gaps or improvements to speed up and enhance these trainings.

Jun 2022 - Oct 2022

Cognitive Neuroscience - Practicum

Barcelona

Work on HSA research. A type of cerebral ischaemia using control groups and a theoretical-practical study of the disease in an elderly sample.

Jan 2022 - Jan 2023

Academic Coordinator

Barcelona, Catalonia, Spain

I work with CRM, social media and customer research by analysing data from CRM and marketing campaigns. In addition, management of the teaching team, classrooms, ... and implementation of improvements in business management.

Feb 2021 - Jun 2022

Logistics Coordinator

Sant Feliu De Llobregat, Catalonia, Spain

Management, organisation and leadership of teams to carry out the tasks of receiving goods, exchanging products between shops and implementing new organisational systems in the logistics warehouse to speed up delivery processes.

Jul 2020 - Feb 2021

Science And Humanities Teacher

Sant Felíu De Llobregat, Cataluña, España

Tasks: School reinforcement for Secondary students with some learning difficulties and diagnosed with ADD and ADHD. Ability to manage study time and subject exams. Ability to maintain order and productivity.

May 2018 - Dec 2019
5 education records

Iván Gómez-Pardo education

Master'S Degree, Neuro Linguistic Programming

Aepnl

Bachillerato, Ciencias De La Salut

Colegio Sant Josep Obrer
FAQ

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What company does Iván Gómez-Pardo work for?

Iván Gómez-Pardo works for eSave.

What is Iván Gómez-Pardo's role at eSave?

Iván Gómez-Pardo is listed as Customer Support and Success Manager at eSave.

Where is Iván Gómez-Pardo based?

Iván Gómez-Pardo is based in L'hospitalet De Llobregat, Catalonia, Spain while working with eSave.

What companies has Iván Gómez-Pardo worked for?

Iván Gómez-Pardo has worked for Esave, The Knot Worldwide, Universitat Oberta De Catalunya (Uoc), Die Schule Barcelona, and Leroy Merlin.

How can I contact Iván Gómez-Pardo?

You can use AeroLeads to view verified contact signals for Iván Gómez-Pardo at eSave, including work email, phone, and LinkedIn data when available.

What schools did Iván Gómez-Pardo attend?

Iván Gómez-Pardo holds University Degree, Psychology from Universitat Oberta De Catalunya.

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