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Ivan H. Email & Phone Number

Service Manager at DTA The Smart Move
Location: Madrid, Community Of Madrid, Spain 8 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Service Manager
Location
Madrid, Community Of Madrid, Spain
Company size

Who is Ivan H.? Overview

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Ivan H. is listed as Service Manager at DTA The Smart Move, a company with 228 employees, based in Madrid, Community Of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Ivan H..

Ivan H. previously worked as Project Manager at Knorr-Bremse Ag and Infrastructure Project Manager at Boxer Property. Ivan H. holds Bachelor Of Science (Bs), Mechanical Engineering, Minor In Electrical Engineering from Tecnológico De Monterrey.

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DTA The Smart Move

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About Ivan H.

Ivan H. is a Service Manager at DTA The Smart Move.

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Ivan H.'s current company

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DTA The Smart Move
Dta The Smart Move
Service Manager
Spain
Website
Employees
228
AeroLeads page
8 roles

Ivan H. work experience

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Infrastructure Project Manager

Current
  • Negotiated agreements/commitments between business units, ventures and the IT department.
  • Coached 16 IT team members under the PM methodology.
  • Built from scratch the Project Management Methodology under the IT department during 2023.
  • Reduced by 30% timing deliveries between stages.
  • Closed 96% of 2023 projects and 61% of 2024 (End-of-May).
Dec 2022 - Present

Service Manager / Project Manager

  • Creator of Service Level Agreements of customers, improving annual revenue by 10% during 2022.
  • Improved supervisor productivity by 30% during the first three months.
  • Lean Six Sigma promoter, certifying two supervisors as Yellow Belt and mentoring three more teams/projects from different departments.
  • Growed 10% of First Time Install Rate / 2% First Time Fix Rate / 8% Net Promoter Score in 2021.
  • Reduced budget consumption by implementing strategies to travel policies by 3% and client time response by 7% due to better communication and planning strategies.
  • Increased customer satisfaction by 25% within six months by implementing a comprehensive service quality monitoring system and training staff on advanced troubleshooting techniques.
Mar 2021 - Oct 2022

Service Supervisor / Project Manager

  • Led four continuous improvement projects (Training Campus, Warranty Analysis, Cost Reduction, Training Material).
  • 20% time improvement for any technical support on Product and System Troubleshooting.
  • Minimized warranty approvals (credit notes) by 25%.
  • Reduced warranty claims endorsement by 30% due to bulletin communication to the dealers' network.
  • Increased Field Service Technicians' available training dates by 35% to improve customer satisfaction and cost reduction.
Jun 2018 - Mar 2021

Project Manager Specialist

Mexico

  • Trained 105 new hires during on-boarding training week.
  • Led eight strategic projects: five from Human Resources and three from Product Portfolio departments, respectively.
  • Coached 10 Project Leaders and 45 Staff Employees in 6 months using PMI methodology.
  • ISO 9001:2015 Internal Auditor during 2018 audit.
  • Maintained budget-controlled efficiency by having 5% of savings when implementing the projects.
Jun 2017 - Jun 2018

Field Engineer Specialist

Jul 2013 - Sep 2014
Team & coworkers

Colleagues at DTA The Smart Move

Other employees you can reach at dta.es. View company contacts for 228 employees →

1 education record

Ivan H. education

FAQ

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What company does Ivan H. work for?

Ivan H. works for DTA The Smart Move.

What is Ivan H.'s role at DTA The Smart Move?

Ivan H. is listed as Service Manager at DTA The Smart Move.

Where is Ivan H. based?

Ivan H. is based in Madrid, Community Of Madrid, Spain while working with DTA The Smart Move.

What companies has Ivan H. worked for?

Ivan H. has worked for Dta The Smart Move, Knorr-Bremse Ag, Boxer Property, Domino Printing, and Bendix Commercial Vehicle Systems Llc.

Who are Ivan H.'s colleagues at DTA The Smart Move?

Ivan H.'s colleagues at DTA The Smart Move include Jairo González, Cheryl Bronner, Aitor Gamella, Ana Maria Dta Santos, and Francisco J. De Lamo Mielgo.

How can I contact Ivan H.?

You can use AeroLeads to view verified contact signals for Ivan H. at DTA The Smart Move, including work email, phone, and LinkedIn data when available.

What schools did Ivan H. attend?

Ivan H. holds Bachelor Of Science (Bs), Mechanical Engineering, Minor In Electrical Engineering from Tecnológico De Monterrey.

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