Ivan Flores Email & Phone Number

• Participate in technical presentations and provide support to elaborate POC• Develop implementation plan and strategy aligned with company’s objectives• Provides timely, accurate, competitive pricing on all completed prospect applications submittedfor pricing and approval, while striving to maintain maximum profit margin.• Understand customer technical needs in capacity of Business Analyst/Solutions Architect.• Participate in developing sales proposals for clients coordinating inputs from other internal groups.• Configure the solution to develop customer specific application demos

Dallas/Fort Worth Area

Driving design and development stream of the quoting platform of Verizon to add new products due to a company acquisition.Part of my responsibilities are to:• Decompose high-level information into details and abstract up from low-level information to resolve solution vs. requirements conflicts.• Perform interviews and research to determine IT business requirements and translate them into specifications.• Help the project meet business, schedule, and budget objectives.• Provide leadership in analysis, planning, and execution of plans.• Analyze, facilitate, model and organize information in order to elicit requirements, reconcile conflicts, anddistinguish solution ideas from business needs.• Lead requirements elicitation workshops and present findings.• Negotiate priorities and resolve requirement conflicts among various stakeholders.• Complete documentation for project development efforts (including use cases, requirements, test plans,process maps, and desk procedures) and working closely with development team and business teams toensure successful implementation.• Communication including facilitation, negotiation and conflict resolution.• Distinguish key interactions and connectives among enterprise server-client technical solutions involvinghardware, networks, security and applications.• Create technical documentation to support system requirements, system design, system security, and operational manuals.

Functional leader for BSS Digital Transformation in Millicom Bolivia (Tigo), carrying over the following main activities:• Drive customer workshops to elicit business requirements and prepare the functional requirement specifications. • Work in collaboration with the architecture team to define and detail customer Use Case specifications. • Interface with product development to conduct functional requirements clarifications. • Plan and execute use case improvement meetings with the customer and other internal stakeholders. • Provide support during the E2E and UAT execution. • Ensure solution meets business needs and requirements

Mexico City Area, Mexico

Driving and participating in customer engagements from lead generation to contract fulfillment in agreement with the Key Account Manager for growing accounts in Mexico.Part of my responsibilities are to: • Ensure that Consulting projects are fulfilled and delivered in time, with a high quality and within budget. • Deliver value to the customer by analyzing and proposing improvements on customers’ processes, operations, organization, IT or network. • Support short and long-term profitable business for Ericsson by interacting closely with customers to identify new business opportunities that benefit both the customers and our organization.

Mexico

Presales Solutions Architect responsible for analyzing, designing & developing commercially viable end-to-end technical solutions for the customers in Latin-American market. Responsible for profitable business by translating customer needs, & technology opportunities into detailed technical offering, solutions & proposals under the OSS Fulfillment organization covering solutions such Order and Catalog Management, Service Provisioning and Inventory Management. Main activities and responsibilities within the organization:• Product owner for Order Care and Catalog Manager in Region Latin America.

Mexico

Presales Solutions Architect responsible for analyzing, designing & developing commercially viable end-to-end technical solutions for the customers in Mexican market. Responsible for profitable business for Ericsson by translating customer needs, & technology opportunities into detailed technical offering, solutions & proposals under the Core and Cloud organization covering solutions such Convergent Signaling (Diameter and SS7), IMS Applications, Machine to Machine and Cloud. Main activities and responsibilities within the organization:• Diameter Signalling Controller ambassador in Mexico.• Ericsson Cloud portfolio readiness in Region Latin America.

Panamá

Presales Solutions Architect responsible for analyzing, designing & developing commercially viable end-to-end technical solutions for the customers in Latin-American market. Responsible for profitable business for Ericsson by translating customer needs, & technology opportunities into detailed technical offering, solutions & proposals under the Value Added Services organization covering solutions such Messaging (SMS, MMS, Voicemail), Location Base Services, mobile VPN, Home Zone, Next Generation Intelligent Networks. Main activities and responsibilities within the organization:• Product owner for Location Based Services in Region Latin America.

Panamá

Solution Architect for major Ericsson Multimedia and System Integration projects in Centro America and Caribbean, with excellent knowledge in the Ericsson revenue management platforms and solutions, such as prepaid systems, billing systems, mediation and service provisioning. Main activities and responsibilities as Solution Architect in Ericsson projects:• Help customer to define bests practices.• Define customer requirements.• Define responsibility matrix of the solution.• Execute customer workshops.• Scoping and solution design.• Customer technical presentations.• Define acceptance test plan.• Ensure solution is developed according customer requirements.• Support to Solution Integrator with technical details.

Saltillo Area, Mexico

Solution Integration/Support Engineer for Ericsson mediation (EMM) and activation (EMA) platforms.Providing technical service and support to new and existing customer networks. Plan, design, troubleshoot and resolve problems in order to stabilize and optimize customer networks. Configure and integrate different nodes and solutions in new and live customer networks. Interacting with customer technical staff and operation managers, service engineers and other groups within Service Delivery organization.