Support of voice and corporate data network including Cisco routing and switching, and Aruba wireless.End-to-End Engineering support for multiple CUCM/UC/UCCE Enterprise Server Multi Cluster including voice network, voice security & IOS aspects.Extensive experience in Design, Deployment and Management of Cisco Unified Network Infrastructure including Data, Voice, and Wireless Technologies.Work closely with the company’s data centers and the data center operations team.In-depth knowledge of Wireless technologies, VPN technologies, PC and Network Security, Telecommunications and Web Technologies.Managing and compiling configuration items in support of the geographic separation of the IT Field Services organization and the Service-Now implementation.Design and create a new master database platform and act as a liaison between the IT Infrastructure Organization and the rest of the corporation. Share data base information using Microsoft Share point web page publishing.Comply with NERC's Cyber Security Standards.Instalation, Maintenance and Support of BIG-IP F5 Load Balancers.

- Managing and compiling configuration items in support of the geographic separation of the I/S Field Services organization and the Service-Now implementation.- Integrating and mass updating of the CMDB database for data consistency using Microsoft Excel 2007 and Access 2007, creating visual basic automated programs (macros).- Design and create a new master database platform and act as a liaison between the I/S Infrastructure Organization and the rest of the corporation to implemented. Share data base information using Microsoft Share point web page publishing.

- Program, install, and troubleshoot telephones on Nortel Option 11, 81c PBX’s, and Cisco VoIP Call Manager v3.3, v4.1 and now upgrading it to v7.0. Cisco Unity Messaging administration. - Basic installing, configuring and troubleshooting Cisco devices: VoIP phones, Switches, Routers, and Firewalls. - Complete standard requests for phone, voice mail and computer equipment services within defined SLA’s unless requested by the customer - Installing and testing of CAT3 Voice and CAT6 Data cabling in accordance with applicable standards for cabling. Design and construction of voice and data IDF infrastructure.- Image, Install, troubleshoot, and repair computer equipment in accordance with IS standards.- Maintain applicable telephone records. Updated and verified as required.- Accurately report and update documentation utilizing HP-SD, Service-Now or equivalent system.- Monitor and support Corporate and Board of Directors conference calls.- Observe safety practices and security procedures by wearing appropriate protective devices, clothing, and/or eye protection. I ensure personal safety as well as that of co-workers, contractors, customers, and the general public, and report any required issues.

Supported all technologies used by the executives. Provided network recommendations, build out and off-site support for certain executive’s home environments. Support Audio/Visual presentations for any kind of executive events.Maintained organized tasks, project work plans and technical specifications for each customer. Advised management of advancements in technology related to the executives needs.

Design Data NetworkMaintain and Support Network ServicesInstall and Configure Apple Server and ServicesSupport and Manage Wireless Network

- Assign activities to workers in order to accomplish the daily goals by optimizing the resources. Coordinate people among different projects and tasks. - Assist and evaluate performance of each employee and conduct training workshops. Solve unexpected issues with project participants, teachers, and employees. - Learn test manuals and protocols in order to assist workers in administration and scoring processes. - Ensure that testing and data collection is conducted in an efficient and effective manner, thus resulting in high quality collection of data. Enter collected data to database and review it to establish relationships and patterns.- Bilingual Tester August 2005-August 2007. Tested children ages 4-8 years in both English and Spanish Scored administered tests